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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

My experience with Melissa as my Mortgage Broker was beyond what I expected. As I am just starting out in my property investment journey, Melissa was great in making it easy for me to understand each step of the process. From taking the time to clarify what my needs were, to then finding a product that best suited me, Melissa took great care in ensuring all details were covered. Whilst a daunting process, Melissa ensured the entire lending process was stress free and that every requirement from me was met along the way without issue. Melissa was extremely engaging and timely, and I can’t thank her enough for her time and patience across my journey.

- Matt Napier, NSW

It was our great pleasure to meet and work with Elvin! We are early on our investment journey and it was fantastic to get connected with someone with extensive knowledge and experience in financial planning. We found Elvin to be incredibly supportive and patient, we were really impressed with personal service that he’s provided. We would also like to mention clear correspondence with Hong who assisted us with insurance applications and their progress. Thank you!

- Chandan Joshi, NSW

Just wanting to shout out the professionalism and certainly ‘worry-free’ from myself as the buyer since the engagement established with Matthew Skehan. Mr Skehan has been a real gem and guided me from the very beginning with professional advices not just on the Melbourne properties market but also rendered his opinions after going thru’ my current portfolio thus suggested the best approach and best area to target, narrowing down to a few suburbs that would certainly create a substantial yield as well as rental properties’ potentials. Nevertheless, Mr Skehan has been constantly reaching out to brief me over the viewing status and pricing movement. I can certainly say all these being exceptionally valuable given I am located overseas and therefore lots of reliance on Mr Skehan being my eyes and hands/legs on the ground. After the successful deal strike, Mr Skehan continues to follow-thru’ on all handling and visited, on numerous occasions, to the purchased property to ensure everything is covered and that my purchase coincides with the money appropriately spent. I would certainly vow to the fact that such personal touches and follow-ups from Mr Skehan’s professionalism is mostly next to none as I experienced in my earlier/previous properties purchases. Finally, I would not hesitate to recommend to my friends;/relatives/colleagues of Empower Wealth and certainly we need more of such professionalism and attention-to-details like Mr Skehan in the complex world of properties procurement and/or investment. And for myself, Empower Wealth is certainly going to be my top contact list should I venture into yet another investment property.

- Jason Tang

I came to empower wealth to help refinance my property from a PPOR to an investment. Bradley and Jake were amazing. Very thorough from the beginning and helped answer every question and more. They gave multiple solutions and recommendations to help set my property for success and also helped me structure me for future growth in my portfolio. I will strongly recommend them both to family and friends and will continue to use them in the future.

- Blake McNulty, NSW

It was great meeting Petar and working with him! Petar is very knowledgeable and easy to talk with. He was very helpful with all the questions we had around our tax return and provided responsive support each time we reached out. We are extremely glad that Empower Wealth has implemented Accounting as a part of their services. We now have an amazing team supporting us on our investment journey. Thank you!

- Chandan Joshi, NSW

Bryan and the team made it an absolutely joyful and seamless process from initial engagement to settlement. Communication was always top notch, my partner and I cant thank the team enough for the assistance it really takes the stress out of buying a property especially when living on the other side of the country to where the property was purchased.

- Mitchell Ellis, WA

This doesn’t strictly apply to the question, but the process did take longer than we would’ve hoped which was critical given how quickly the market was moving. This was largely to do with our original broker who was terminate from the business during our application process. However, this had nothing to do with Kevin and Marjorie who hit the ground running and were both fantastic and efficient as soon as they picked up their brief. 10/10 to both of them!

- Adrian Dragicevic, NSW

Bryan and the team made it an absolutely joyful and seamless process from initial engagement to settlement. Communication was always top notch, my partner and I cant thank the team enough for the assistance it really takes the stress out of buying a property especially when living on the other side of the country to where the property was purchased.

- Mitchell Ellis, WA

Danish was incredibly personable, had great communication and helped my decipher some of the things that were slightly unclear in my tax situation. With the added bonus of knowing about crypto tax, it would be very hard not to recommend him, or Empower Wealth when it comes to tax advice!

- Tom Andrews, VIC

I changed to your accounting service as I wanted a one stop shop for all of my property needs. From planning, purchasing, and now accounting. Thank you for providing something I didn’t realise I needed (until I had it).

- Brett Verity, QLD

Melissa and her team have been amazing to work with. They have all been very professional and approachable. I look forward to continuously working with Melissa, her team and Empower wealth in the future.

- Michael Pagotto, NSW

Our experience with Andy Trigg was stellar! He was knowledgeable, patient and persistent to produce a plan that suited us and our stage in life. I particularly liked how he modelled three plausible scenarios and could demonstrate which one provided the best outcome. We are now in the process of using the rest of the team to secure Investment Property 1!

- Lachlan Robertson, ACT

Empower Wealth is thorough in its approach and conservative with its plans. Compared to other investment property companies they clearly stood out. They’re not just there to sell you a property, it’s a long term plan to future proof your future. I would highly recommend them.

- Richard Holmes, NSW

Our experience with Andy Trigg was stellar! He was knowledgeable, patient and persistent to produce a plan that suited us and our stage in life. I particularly liked how he modelled three plausible scenarios and could demonstrate which one provided the best outcome. We are now in the process of using the rest of the team to secure Investment Property 1!

- Lachlan Robertson, ACT

Empower Wealth is thorough in its approach and conservative with its plans. Compared to other investment property companies they clearly stood out. They’re not just there to sell you a property, it’s a long term plan to future proof your future. I would highly recommend them.

- Richard Holmes, NSW

When my partner and I were referred to the Empower Wealth organisation we were on very different pages in regards to both our financial destination and also the best path for us to take to get there. Each stage of the Empower Wealth journey has helped us to not only recognize each others goals but ensure we are working together to achieve them.
The personable service we received from Rachael, Bradley and Jake across planning, refinancing and lending not only has us already in a better financial position but has saved us invaluable amounts of time as they worked for us throughout these stages. We cannot recommend Empower Wealth highly enough and are looking forward to completing the future stages of our plan with this team. We thank you so much, Candice and Robbie

- Candice Perus, VIC

Finally, an accountant that knows about investment properties and is up to date with the relevant information.
Fantastic service and excellent communication

- Joseph Luong, VIC

Very good much easier than my previous accountant’s process which required too much input from me and was fairly manual from my perspective. We got a much higher than expected refund (like exponentially). Fairly easy process.
Just communicate next steps timeframe clearly to stop people wondering if you received their responses.

- Mike Fraser, VIC

Jake and his team were very efficient and updated me regularly throughout the process. The process was clear and they made it easy to understand

- Rachel Jones, VIC

Matt spent considerable time getting to know us, understanding our property preferences and then finding the ideal property for us in a fantastic location. As we were buying an investment property that we would eventually move into to live, Matt searched for a property that combined quality investment with forever family home.

Matt was friendly, professional and knowledgeable, and backed up his property recommendations with hard data. He found us the right property in a challenging market (when prices were rapidly increasing) and we’re extremely happy with our purchase and the service provided by Matt and the team at Empower Wealth.

- Jenny Collins, VIC

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