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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Nicole was an exceptional help to myself and my wife in our property search. She was thorough, efficient and responsive, and kept in communication with us constantly to update us on progress or provide new information and advice. We would never have bought the home we did without her help.

- Kenneth C

We would like to sincerely thank Joel and Brendan for all their advice, guidance and support in every stage of developing our Property Portfolio Plan. Their passion for helping people, their friendly approach and professional service was evident at every meeting and in every written correspondence. We look forward to continue working with the Empower Wealth team to make our Plan a reality. Exciting times ahead!

- Dennis & Glenda A

I found Suzy very knowledgeable and great to talk to. She was very passionate about her role and genuinely excited about what our Property Portfolio Plan could produce for us long term.

- Sarah G

Thank you Dean and the Mortgage Team at Empower Wealth. The loan process was so smooth, our loans were set up to our individual needs and goals and we were regularly updated on the process, progress and after loan settlement follow up as well. Most impressed with their customer service and professionalism. Thank you.

- Rebecca C

I was hesitant at first to engage an advisor from another state, however despite living in the Brisbane, we felt involved in the process and the online meetings were great.

- Kathleen H

The whole journey of buying an investment property can sometimes be stressful and overwhelming, specially if it is your first one, but in dealing with Empower Wealth team all the way along this journey was the right thing to do. The whole process was smooth and took away lot of pressure from us. I certainly would use EW again in the future and would also recommend to my family and friends.

- Cintia D

Everyone at Empower Wealth we dealt with was generous with their time, friendly and professional. We felt confidant at each step in the process and would not hesitate to recommend Empower Wealth’s services.

- Gavin M

Customer service is exceptional, the staff respond promptly and booking times to meet with the advisor are easy. The service provided was great, well articulated and we felt at ease being explained the process and direction we should take.

- Luke F

Liz and her team were knowledgeable and easy to deal with. Liz found us the best solution to suit our needs and explained it in a way we could understand. Highly efficient and would recommend to others.

- Ric S

Our experience with Empower Wealth has been very positive. Joel is very knowledgeable and forthcoming, taking time to go through the things we most wanted to understand very thoroughly with us. The process was very insightful, initially helping us better understand our cost of living today, putting in place money management systems, and from there having the ability to understand what we should do for our future.

- Tracy H

Great level of customer service from all sections of the business. It is nice to speak with people looking after our interest and not trying to sell to us. From the initial planning meeting, through financial services to buyers agents, the whole team have been excellent.

- Sharon S

Matthew understood our circumstances and needs and organised our lending to suit. We were able to stay with our existing bank, and he secured better rates than we were able to when we approached the bank on our own. We were kept up-to-date during the process, and he followed-up to ensure we were happy.

- Michelle G

Jake Milne was the perfect partner in helping find our property. His customer service was second to none, and you felt like you were always on the top of his list, although I’m sure he had a number of other clients! Jake helped us secure a great property at a very competitive price through some shrewd tactics and negotiation. The fee was well worth the expert advice and services we received from Jake and the whole Empower Wealth team. I can’t recommend them highly enough.

- Sandra W

Overall we were very happy with the experience- thank you.

- Michael T

What a great experience it has been to work with all of your staff at Empower Wealth. We have engaged 3 different departments and every aspect has been enjoyable. My husband and I felt like we were dealing with people who really cared about us and who have a great passion for the their job.

- Claire Ely

Dean and Brendan from the mortgage broking team have been great to work with. Excellent knowledge, advice and guidance throughout our journey into property investing and construction loan for our new PPOR.

- Drew L

Even coming from a position with little knowledge concerning property investment, I found Suzy easy to work with. Each stage of the process moved smoothly and on schedule, and I was impressed with the thoroughness she put in to understanding both my goals, and my financial habits.

The business structure at Empower Wealth seemed to streamline the process by making different services available, though it does still necessitate speaking with several different people to cover all bases. That said, I have found each person I’ve met within the organisation to be professional and prompt to the degree I expected, from the company’s profile.

- Shannon B

Great service, the explanation of the insurance options was very clear and easy to understand.

- Nicholas R

Liz and her team were fantastic from the start to finish. Their assessment of our situation was carried out thoroughly, and they were always active towards finding the right finance for our needs. They were always just a call away to answers any questions we had. My wife and I are extremely happy with their service, and we will definitely continue to use them well into the future. I would highly recommend Liz and her team to anyone looking for financial advice.

Thank you.

- Ashish I

I was very happy with Jake’s consistent attention and diligence despite the process taking longer than anticipated.

- Kai R

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