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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

I found Thomas and the team extremely easy to deal with, always professional and guided us through the loan process at all stages, keeping us informed of every single process through out the journey.

- Mark

Thank you to John Naus and his team – first class service.

- James

This was my first investment property, I made the decision after listening to the podcast for a few months. Matt Skehan (the Buyer’s Agent) was able to purchase me a below market price property utilising his superior research, communication and negotiation skills.  The overall process clearly outlined was precisely executed with excellent results.  I would highly recommend Matt and Empower Wealth.

- Tom

The Team (Thomas, Brendan and Anastassia) are great to deal with , they are responsive and are readily accessible. Overall there was good communication with each stage of the financing process.

- Polly

The process and end result was communicated well. Joel has been fantastic. He explained and educated us on the plan and went through the options in detail explaining the position, calculations and recommendations to get to our end goal. Empower Wealth have exceeded our expectations.

- Eleni

The Mortgage Broking team do an exceptional job at Empower Wealth. From understanding what you want to achieve to clearly communicating all the way through the step-by-step process, Matt and the team were great to deal with.

- Hugh

After our first online meeting over the recommendations, Liz initiated to meet with us face to face to ensure we understood how her recommendations could address our financial needs. The face to face meeting was a good outcome indeed, Liz professionally answered all our enquiries and patiently explained her thinking behind the recommendations, on a Friday evening! Very well done Liz and thank you.

- Eva

The Mortgage Broking team do an exceptional job at Empower Wealth. From understanding what you want to achieve to clearly communicating all the way through the step-by-step process, Matt and the team were great to deal with.

- Hugh

The Mortgage Broking team clearly understood my needs and recommended a solution to match. They were patient in answering questions and explaining how their approach would enable me to execute my property investment strategy. Thanks for making what could have been a daunting process feel so easy!

- Lisa

After coming to Empower Wealth and Thomas with a bit of a dogs breakfast in terms of loan structures and set ups, we were able to devise a plan and re finance into the appropriate and correct structure for our goals.

- Jesse

Sarah and her team were excellent — I was keen to renew an interest-only loan and my existing lender would not allow me to. The Mortgage Broker team enabled me to untangle all my loans and access interest-only loans again — with options for future lending as well. Sarah was available via email and phone and called me to explain and check in every step of the way. I couldn’t be happier with the result — fantastic service all the way!

- Anne

The interactions with Joel have been very meaningful and has provide us with the pathway and framework to build our wealth base. The buffers built into the model also give us comfort around out ability to implement the strategy without compromising our lifestyle.

- Shashank

Syden and Sidorela made a complicated process very clear and simple. Communication was excellent and I’m really happy with the outcome. Thank you.

- James

The Mortgage Broking team were excellent. They were constantly accessible, proactive in communicating and guiding me, and worked well in translating our Property Portfolio Plan into the right loan structure for us. They were also great at connecting with the Buyers Agents team as we made our purchase.

- Tracy

Dean took our property investment plan and found a finance structure that fit well. The loan application processes were very smooth as the Mortgage Broking team handled all of the paper work. A great service.

- Chris

Thanks Damien for the wonderful service you have provided in the property planning process. Your knowledge, professionalism and friendly disposition has made our experience an easy and pleasant one!

- Daniel

The professionalism that Empower Wealth has displayed has given us great confidence in the plan. Having the plan allows us to plan for the future, and it was comforting to know that achieve our goal that we only needed to get one more property.

- Mal

Damien has been a wealth of information right from the start. We immediately felt comfortable with him and he checked for our understanding all the way through. He helped us understand the Money SMARTS System and how we could set this up, which we did. Our situation is tricky in that we have an application for subdivision, and building that is not yet approved. Damien was able to set up our finances to enable the purchase of an investment property now without compromising the subdivision/building finance needed in the near future… we highly recommend Damien!

- Tim

Sarah was able to achieve the loan set-up and restructure that we had tried to do ourselves without success. Thanks to Sarah’s knowledge and experience, she has set up our finances to align to the Money SMARTS System and enabled us to progress with our first investment property purchase. We can’t thank Sarah enough for her professional guidance and help in achieving our goals.

- Tim

I had very poor knowledge of how to manage my finances; this plan will enable me to stick to a plan and reach my financial goals to enable security for myself and my children.

- Deanne

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