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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Being my first purchase and knowing it was going to be an interstate purchase; there were a few nerves. But Christa made the whole process very easy, and was easy to contact. She was nothing short of spectacular. She even had the offer accepted on her birthday! She was also was happy to speak to my family on a Saturday afternoon to explain the process to them as they were unfamiliar with how a BA worked.

- Wayne

I am very pleased I had a property plan prepared for me. The team were very professional and helpful through out the process. Going through this process with Empower Wealth has curbed my excess discretionary spending and brought my money management into check. It has given me peace of mind that I can achieve my goal, even as a late starter in the property investment field. Thank you!

- Candy

We were delighted with the assistance provided by Dean and the Empower Wealth team. We are very concerned about climate change and questions of sustainability are critical for us. Therefore, it was important to us to secure a loan from a bank that did not support or provide loans to fossil fuel projects. We were thrilled that Dean sought additional information about these issues, and took steps to get registered with a bank with a strong record of environmental performance. Throughout the whole process the team at Empower Wealth provided us with information; assistance was much smoother and quicker than we anticipated. Many thanks!

- Julia

Thank you Matthew for guiding us so expertly, patiently, and willingly through the process of applying for a loan. As two rookies, we asked a lot of questions and were quite nervous, but were so reassured by your knowledge, clear explanations, and your own confidence that everything would turn out for us.

- Annie

Nicole, as always, was wonderful in her customer service, flawless in her execution. This is the second property we have bought with her and it gets easier every time!

- Maria

We would like to thank Syden, Joel, Dean and Jake for their genuineness, accessibility, knowledge and conservative nature when it comes to financial advise. These employees truly represent the Empower Wealth brand. We feel grateful and safe knowing they are there for us at any time to help us achieve our financial goals. We look forward to working with them long into the future.

- Rob & Christel (in Sydney)

My wife and I are not at all from a finance background and so were looking for expert and professional advice as to how to better plan for the financial future of our family. Damien was accommodating to our circumstances when arranging meetings and was able to easily communicate our financial projections. He gave us confidence that we were on the right track and also gave us an excellent plan to achieve our long term goals.

- Benedict

Syd was fantastic all the way through, and patient. He had great product knowledge and was always willing to help educate us along the journey.

- Daniel

Liz was quickly able to understand our insurance and superannuation position and found great products and solutions for us. We are very happy with the outcome.

- Michelle

Great and efficient team that are highly reliable and know their stuff =)

- Sath

This is the second time I have worked with Simon and his team, and once again they have delivered a very professional service tailored exactly to my needs according to my property portfolio plan. I look forward to working with Simon and the team again in the coming months as I embark on my next property purchase.

- Trent

Liz and the team were great to deal with and kept us informed and up to date during the whole process.

- Clinton

The thoroughness of the process and the plan were very valuable. Going through the exercise has been insightful, especially in understanding the assumptions vs concrete facts. Joel was a great educator throughout the process.

- Alex

We found the process of working with Joel and the Empower Wealth team to be really smooth and proficient. Joel was great to work with as he understood our needs, but was able to make us see things more realistically and compromise when we needed to. The process was quite informative and has helped us to be far more conscious of how we manage our money.

- Pree

I was really impressed with the whole process; it is a must for anyone who wants to make sure they will be financially independent and held accountable to a well thought out written plan.

- Wade

Well informed advise and excellent service.

- Siddharth

Emily and I both found it easy to communicate and develop a plan with Paul. All of our needs and capabilities were taken into account and at no point there was a push to go in a certain direction.
Different scenarios were mapped out, which we were able to see and choose what direction was the best fit for us and what was not going to put our cash flows under pressure.

- Leigh

I have used Empower Wealth twice for my properties and both times they have performed miracles. Handled everything from A to Z.

- Kenneth

An absolute pleasure to work with Dean and his support staff during our loan process. Even though we had to change directions, it was all handled seamlessly and communication was above and beyond my expectations. Thank you!

- Tristan

Dean was a consummate professional in aspects of the process. He educated both myself and my partner on the importance of looking at our long term goals, and setting up the financial structures now, to allow us to achieve these goals in the long term. During the process there were numerous changes in the regulatory space and Dean constantly reviewed and updated us with the best strategy to accommodate. The communication was regular and I have already successfully recommended Dean’s services to family and friends.
In short, Dean’s knowledge, work ethic, professionalism and approach enabled us to continue our investment journey and achieve our goals. We look forward to working with him again in the near future.

- Todd

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