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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Empower Wealth supported us through our first investment property with ease, great communication and a smile.

- Stephanie W

Dean and the team are awesome! His knowledge being accessible was invaluable. They held my hand throughout the whole process. Can’t recommend enough!

- Adam W

Empower wealth were recommended to us by some good friends who are on the right trek for retirement (they are in their 30’s) and now we have the pleasure of saying, we are too! We now have a clear plan for the future which included the boring bits, like setting up all of our insurances.

The staff are beyond friendly and have a knack of explaining complicated topics in an easy breezy way (with pictures!) We could not be happier to have such a great time on our side.

- Kim H.

Simon & Brendan from Empower Finance made the entire process, from application to approval, straight-forward & uncomplicated and was appreciated greatly.

- Brett H

Empower Wealth provided us with an exceptional level of service and a wide choice of products from a range of banking institutions. I’d highly recommend Empower Wealth mortgage broking to my family and friends.

- Richard L

Nicole and I were extremely happy with the advice and level of service provided by Matt Styles and Sarah King. We will happily recommend their services to others.

- David B

Empower Wealth and in particular Lloyd were fantastic to deal with! My partner and I are beginners in the property market and needed a lot of help, Lloyd always went out of his way to ensure that we felt comfortable and understood everything. Without Empower Wealth I know we would still be looking to purchase our first property.1414

- Marissa R

Jake was fantastic in providing a complete end-to-end Buyers Agency service that exceeded our expectations. Right through from initial consultation, to short listing, pre-settlement and post-settlement management. Jake’s experience and advice made things really easy for us given this was our first property purchase. Through Jake’s connections we were able to choose the best property manager for our investment, and immediately meant we went from a 3.4% to a 4.0% yield.

My only recommendation would be that Jake and the team continue to provide this amazing service to all current and future clients!

- Ryan A.

Empower Wealth’s lending team (Matthew, Brendon and Surinder) are very knowledgeable and professional. The team kept me updated on every step in the lending process. I would recommend Empower Wealth to people who are looking for a mortgage.

- Bijo J.

Purchasing insurance isn’t the most exciting way to spend money but working with Elizabeth and the team at Empower Wealth at least made it a painless process that was professionally handled.

- Vladimir M.

The team at Empower Wealth were excellent to work with. They took the stress out of the finance process and were always available to answer questions. Even when Matthew, my finance advisor, went on annual leave I was proactively provided an alternate contact whilst he was away. I would highly recommend their services.

- Natasha G.

It was a big decision for us to buy our first investment property and felt picking a property on our own would be a stab in the dark. From our initial conversation with Christa we felt very comfortable that she would find us the perfect property. Christa was fantastic and kept us informed every step of the way right up until the first tenant moved in. We would definitely recommend Christa to anyone looking at buying a property!

- Colin and Deborah Y.

I came in with very little knowledge about insurances. Liz was excellent at explaining everything and making sure I understood all of my options. It’s clear that she is very knowledgeable in this area. I felt very confident she provided the best solution possible for my needs. Liz was brilliant and keeping me in the loop. I’d have no problems recommending her to others.

- Morgan J

Very knowlegable savvy investment orientated broker team who were always willing to discuss and explain all parts of our lending process. A true pleasure to deal with!

- Luke M

Hats off to our Buyers Agent, Nicole who endlessly inspected property after property for months in Melbourne’s tough-as-nails 2016 property market. We lost out on a few and poor Nicole had to bear with us getting very disappointed and impatient.

But all that hard work eventually paid off when she got us an inner-city character house pre-auction with no competition! We had a good pulse on the market then and knew it could’ve easily sold for tens of thousands more if it went to auction. In short, we are very very happy with the outcome!

- Bryan O.

Nicole and I could not be happier with the service provided by Christa. Christa’s advice, support and knowledge from the initial brief through the detailed selection process (on a number of properties until we found the right one), the selection of a property manager right up until the tenant moved in has been invaluable. We now have an excellent little property that we would never have had the time, knowledge or contacts to secure ourselves and we have learnt a great deal along the way. Thanks for your help.

- David B.

The service provided from start to finish was exceptional. I found Jake to be highly professional in all facets of the service provided. Trusting someone to guide you into a big financial commitment is a stressful/nerve racking decision to make. Now that we have made the purchase I feel totally confident that the investment we have made will be great for our wealth generating goals. Jake made the process for us stress free at every step. Thank you Jake and the Empower Wealth team.

- Craig M.

Empower Wealth are without doubt leaders in not only their field (we have spoken with numerous investment advisors), but leaders in all fields in customer service and delivered product. The whole process of buying a house, which can be tremendously onerous and stressful, was very easy and stress-free for us. This was fantastic as we are very time-poor. We were regularly updated on the progress of our purchase at each step of the way and felt very involved, but not to any degree of difficulty or inconvenience on our part. The cost of their services was reasonable and we have already recouped this through the excellent investment property chosen with Empower’s help. I would certainly recommend them to any friends.

- Andrew B

Outstanding service is difficult to come by, and when you’re dealing with large and complex purchases piece of mind is paramount. Empower Wealth’s access to proprietary data is what compelled me to trial their services in the first place, but it was their focus on customer service that will see me return.

A huge thank you to Dean and especially Christa for all their efforts in making my first purchase a stress-free and wise investment.

- Socrates M

From day one, engaging with the Empower Wealth team has been a pleasure and an education with excellent advice and coaching offered through every stage. Our plan to date, has come in complete and on schedule without any dramas or stress “amazing” and we look forward to a successful and prosperous relationship in the years to come.
Many thanks.

- Ambrose M

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