Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…
|Very professional people that have shown great enthusiasm throughout the entire process. They are also happy to work outside of hours to fit in with my busy work schedule, which was greatly appreciated.|
- Colin Cresswell June 2017
I finally made the commitment to use Empower Wealth’s Property Portfolio Plan! I had a rough idea on what I thought was achievable, but the Plan has painted a much clearer picture of not only what I can afford today, but also into the future. Thanks for the help Empower Wealth … I’m one step closer to financial freedom.
- Jaye Kershler June 2017
|We had an easy, stress-free journey with Empower Wealth. It was great, sound advice from experts who really go the extra mile for you.|
- Alexander Mercer June 2017
|The team at Empower Wealth are an absolute pleasure to deal with. It was easy to see how much Paul cared about us and our goals, as well as how much he loves working at Empower Wealth. This gave us tremendous confidence through the Property Portfolio Plan process. We now feel very satisfied that we have a great plan to follow and a great team behind us to implement and refine it into the future.|
- Tristan Coram June 2017
Nicole was an exceptional help to myself and my wife in our property search. She was thorough, efficient and responsive, and kept in communication with us constantly to update us on progress or provide new information and advice. We would never have bought the home we did without her help.
- Kenneth Chow June 2017
We would like to sincerely thank Joel and Brendan for all their advice, guidance and support in every stage of developing our Property Portfolio Plan. Their passion for helping people, their friendly approach and professional service was evident at every meeting and in every written correspondence. We look forward to continue working with the Empower Wealth team to make our Plan a reality. Exciting times ahead!
- Dennis & Glenda Amodeo June 2017
I found Suzy very knowledgeable and great to talk to. She was very passionate about her role and genuinely excited about what our Property Portfolio Plan could produce for us long term.
- Sarah Gray June 2017
|Thank you Dean and the Mortgage Team at Empower Wealth. The loan process was so smooth, our loans were set up to our individual needs and goals and we were regularly updated on the process, progress and after loan settlement follow up as well. Most impressed with their customer service and professionalism. Thank you.|
- Rebecca Christian June 2017
I was hesitant at first to engage an advisor from another state, however despite living in the Brisbane, we felt involved in the process and the online meetings were great.
- Kathleen H May 2017
The whole journey of buying an investment property can sometimes be stressful and overwhelming, specially if it is your first one, but in dealing with Empower Wealth team all the way along this journey was the right thing to do. The whole process was smooth and took away lot of pressure from us. I certainly would use EW again in the future and would also recommend to my family and friends.
- Cintia D May 2017
Everyone at Empower Wealth we dealt with was generous with their time, friendly and professional. We felt confidant at each step in the process and would not hesitate to recommend Empower Wealth’s services.
- Gavin M May 2017
Customer service is exceptional, the staff respond promptly and booking times to meet with the advisor are easy. The service provided was great, well articulated and we felt at ease being explained the process and direction we should take.
- Luke F May 2017
Liz and her team were knowledgeable and easy to deal with. Liz found us the best solution to suit our needs and explained it in a way we could understand. Highly efficient and would recommend to others.
- Ric S May 2017
Our experience with Empower Wealth has been very positive. Joel is very knowledgeable and forthcoming, taking time to go through the things we most wanted to understand very thoroughly with us. The process was very insightful, initially helping us better understand our cost of living today, putting in place money management systems, and from there having the ability to understand what we should do for our future.
- Tracy H May 2017
Great level of customer service from all sections of the business. It is nice to speak with people looking after our interest and not trying to sell to us. From the initial planning meeting, through financial services to buyers agents, the whole team have been excellent.
- Sharon S May 2017
Matthew understood our circumstances and needs and organised our lending to suit. We were able to stay with our existing bank, and he secured better rates than we were able to when we approached the bank on our own. We were kept up-to-date during the process, and he followed-up to ensure we were happy.
- Michelle G May 2017
Jake Milne was the perfect partner in helping find our property. His customer service was second to none, and you felt like you were always on the top of his list, although I’m sure he had a number of other clients! Jake helped us secure a great property at a very competitive price through some shrewd tactics and negotiation. The fee was well worth the expert advice and services we received from Jake and the whole Empower Wealth team. I can’t recommend them highly enough.
- Sandra W May 2017
Overall we were very happy with the experience- thank you.
- Michael T May 2017
What a great experience it has been to work with all of your staff at Empower Wealth. We have engaged 3 different departments and every aspect has been enjoyable. My husband and I felt like we were dealing with people who really cared about us and who have a great passion for the their job.
- Claire Ely May 2017
Dean and Brendan from the mortgage broking team have been great to work with. Excellent knowledge, advice and guidance throughout our journey into property investing and construction loan for our new PPOR.
- Drew L May 2017