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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Bede and his team assisted us with refinancing a loan we had against a property held in a SMSF. We were kept well informed each step of the way and any questions or concerns we had were promptly answered. We would have no hesitation using their services again.

- Paul Hyde, NSW

Bede was instrumental to us securing our forever home. We purchased in Sydney in January 2021 with stiff competition after 1 15 minute inspection and 70 groups through the open. The relationship we had built with Bede through our search gave us confidence to act decisively on the purchase on short notice, without formal approvals in place.

William and the settlements team were professional and gave us confidence that all would go through… and it did. Thanks a lot to the whole empower team for your support.

- Keiran Wright, NSW

Mat and his team have been extremely helpful in my pathway to starting my investment journey. They helped me consider alternative options that the bank did not offer and could not match. With the support and advice provided by Mat and the team, I am steps ahead of where I would be if I went with my usual bank and feel comfort in what is yet to come.

- Sarah Cutri, NSW

Bede and his team were extremely helpful from our first discussion, ultimately assisting us in securing our mortgage quickly and smoothly, with no bumps along the journey.
As we are looking to purchase an investment property that would become a PPOR within the next 24 months, it was critical that we had someone experienced in getting the right loan to enable us to secure this property, but also to set us up for future property purchases. Bede and his team were all over it and were able to progress our plans despite the high LVR requirements.
The Empower Wealth team, and Bede in particular, were available at all times to discuss any concerns or changes we may have had and allowed a smooth settlement of our investment property.

- Mark Robinson, NSW

I felt very overwhelmed initially by the process. Bede was excellent in helping me understand and feel confident. Bede and his team were always accessible to answer any queries. The whole team is friendly and knowledgeable.

- Jordan Hassed, VIC

My experience with the mortgage broking team was great. The team kept me up to date with what was happening and made my input into the process very clear. There is support at every step of the way, thank you Luke and your wonderful team!

- Vanessa Beck, NSW

I was made aware of Empower wealth via ‘The Property Couch’ podcast. I was very satisfied with the alignment between Bryce & Ben’s message and the actions of their team. I used the mortgage broking services and would not hesitate to come back for future requirements, including planning, buyers agency.

- Sam Greenwood, VIC

Melissa and her team took all the stress out of the financing process. We are amazed and grateful how easy everything was and will definitely use the Empower Wealth mortgage broking team again!

- Tiina Brown, QLD

It was a real pleasure working with everyone on the team. It was the first time I had gone through a mortgage application process and the team were extremely helpful from the beginning and all the way through to settlement. I couldn’t really ask for more. I look forward to working with the team in the future.

- Michael Nikolovski, NSW

Made the whole experience that easy for us. Every time I thought I might have to follow up on something the broking team came to me before I needed to ask the question. It definitely put us at ease that nothing was missed as it felt they cared about doing it right as much as us and had clear constant communication. Really appreciated the detail when explaining things to us as well. They always checked in to see if we had any questions and always felt as though they were happy to help, no question was too big or too small.

- Rachel Alderson, VIC

Melissa and her team have been absolutely amazing to work with. When I found a suitable property after months of research, I had to apply for a loan and get pre-approval within less than a month. Melissa and her team guided me through every step of the process. They patiently answered all of the many questions I had and made sure I understood every detail. I couldn’t recommend them more highly!

- Katharina Fischer, VIC

Bede and his team were extremely helpful throughout the whole process of purchasing our house. We had never bought a house before but Bede and the team guided us through every step and made everything so much easier than it would have been if we tried doing it all ourselves. They did a great job explaining and clarifying any questions or issues we had and were very easy to communicate with. They were only ever a phone call or email away and were always very fast in replying. We used a Buyers Agent and Adviser as well and everyone involved was so good at communicating between one another that everyone knew what was going on at all times. There were never any delays or miscommunications.

Bede and his team were extremely professional and knowledgeable and we can’t recommend them highly enough and will definitely be using their services again with any future purchases.

- Daniel Thomas, SA

Communication went above and beyond with concise and regular updates throughout the process

- Amos Nichols, VIC

It’s one thing to be incredibly knowledgeable and to be masters of your industry (which is the case here with Empower Wealth) but it’s another to use that knowledge to best effect, at any time. We were faced with quite rapidly changing circumstances, and the speed at which our brokerage team was able to pivot was outstanding, as was the communication.

- Matt Myhill, VIC

Absolute superstar team led by Bede who is a jet!! I will be back

- Trent Kidman, QLD

Dean Wills and William Shillito from Empower wealth team were outstanding in terms of understanding our needs and finances. They got us almost 100K more than any mortgage broker in Canberra could get us. They negotiated for us with the bank and chose the best product with the best interest rate for us. Our loan approval was completed in less than a week. That is the fastest turnaround time I have ever heard for a bank. We also appreciated their help and answering all our questions at every stage of our loan as this was the first time for us. They were actively following up with the bank, solicitor for the bank, our solicitor, buyer’s agent, real estate agent, and us for our loan and settlement to make sure things went predictable and on time. We really had peace of mind working with them knowing that they knew this back to front and were very experienced.

- Anthony Shah, ACT

This was our second time working with Sarah King and her team. Another straightforward purchase that we are super happy with. She and her team are always on top of everything and kept us informed at every stage. Super easy process and will be back again in the future.

- Joshua Lees, QLD

Matt and his team were exceptional and always delivered a product which allowed us to achieve our goals. Communication was of the highest and the ability to contact and get a quick response was paramount for us to secure our purchase

- Vince Chaplin, NSW

We are confident in the choices we made about lending because of the transparent, calm explanations we were provided, backed up by a sound knowledge of the market. Our team worked very hard for us. The highest praise I can say is that buying property is a stressful, nerve-wracking and exhausting endeavor – but mortgage broking was one thing which was painless and easy. Thank you!

- Nicholas Trevena, NSW

I’m grateful for the way David is so patient and works with us to achieve our financial goals.

- Linda, SA

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