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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

We had a capital gains event last FY and couldn’t be happier with the result from the tax advice execution of plan and the end result.

- CL & DL WILSON SUPER FUND

Empower Wealth have been absolutely fantastic to deal with from start to finish. Their knowledge, professionalism and genuine care really stood out, and they made the whole process feel clear, considered and stress-free.
What we appreciated most was that they didn’t just give generic advice — they took the time to understand our goals, explain the options properly, and guide us with confidence. Every interaction felt organised, transparent and supportive, which gave us a lot of trust in the team.
We’d highly recommend Empower Wealth to anyone looking for smart, reliable property and financial guidance from people who truly know their stuff and genuinely want the best outcome for their clients.

- Les H, NSW

I couldn’t recommend Team Mat (Mat, Caitlyn, Floyd and Kade) more highly for all your brokerage needs. Their communication was exactly what we needed as full-time workers with very limited time. We honestly could not have managed the purchase of our new home, the sale of our old one, and the transition to a new bank for our investment and future loans without this incredible team.
They secured us a very competitive interest rate and guided us every step of the way through the process. I especially appreciated having a dedicated contact for each stage — we always knew where we were up to and what was coming next. It made the entire process clear, straightforward, and stress-free. I would work with Empower Wealth again without hesitation.

- Vanessa S, NSW

I had an excellent experience working with Riley, Clay, and Bas and couldn’t be happier with the service they provided. From start to finish, the process was handled with professionalism, clear communication, and genuine care.

They took the time to understand my situation, explained all my options in a way that was easy to follow, and guided me through every step of securing my mortgage. What really stood out was their responsiveness and willingness to go the extra mile to ensure everything ran smoothly and on time.

Thanks to their expertise and support, what could have been a stressful process felt straightforward and manageable. I truly felt like I was in good hands the entire time.

I would highly recommend Riley, Clay, and Bas to anyone looking for knowledgeable, reliable, and supportive mortgage brokers. A well-deserved 10/10!

- Reynalyn V.

I had an excellent experience with Mel and the team. They were incredibly knowledgeable, took the time to understand my needs, and communicated clearly throughout the entire process. Highly recommend their service.

- Kacie E, VIC

I recently worked Mat Kirk’s Team to refinance and redraw on my two investment properties, and the entire process was smooth and clearly communicated from start to finish. This was especially important to me as someone without a financial background—I really appreciated the scheduled phone calls where each step was patiently explained, helping me feel confident in the decisions being made.

As a single woman (almost 50), I didn’t expect to have these kinds of options available to me. Thanks to their guidance, I have greater flexibility, improved cash flow, and a clearer path forward. The experience has left me feeling optimistic about my financial future.

- Anne K, NSW

We were very impressed with the whole process. The team made it streamlined and simple to understand. We were very happy with the results and have already recommended Empower Wealth to others. Thanks again.

- Samantha B, NSW

Amanda from Empower Wealth was methodical and comprehensive in her approach to identifying our wants, desires and limitations regarding our property investment plans. The analysis and planning system that Empower Wealth uses is powerful and flexible, and the user facing side of it (the Moorr platform is very useful). We were pleased with the clear and actionable plan that met our long term goals.

- Patrick D.

The process from the first phone call to determine suitability, and the meetings with Amanda to assess what we wanted, her presentation of several options for consideration our final plan was so well researched and informative. We feel so much more comfortable now with our plan and what we need to action towards retirement.

- Belinda W, ACT.

Polly was very knowledgeable and practical, easy to communicate with and built trust through the meeting process. My Wife and I had a very good experience with her and we like the fact that she was someone who could give views on her own personal experience that were relevant and practical. It was also great to speak to someone that was a qualified professional with a long work history in finance that wasnt trying to sell us something. She was very respectful of our own views and experiences with investing and guided us rather than pushed.

- Caine M, QLD.

I previously had a different mortgage broker but I didn’t feel I was getting much help in crystallising and understanding the long term strategy. I’m very happy to have changed over to Empower Wealth and I really feel the staff has our best interest at heart. Our mortgage broker Dean was very accommodating and during the settlement stage Kade and Floyd were very helpful in pushing things along and making sure everything was structured properly. Thanks again all!

- Chris V, NSW

I’ve recommended your service to friends.

- Carlos Cuan L, NSW.

Thomas and his team are always fantastic to work with throughout the mortgage/refinance process. Thomas is approachable and always up for a chat, which makes everything feel easy and transparent. At the same time, he and his team are quick and efficient with information, consistently steering us in the right direction with our best financial interests in mind. We always feel well-supported with Thomas and the wider team.

- Joseph H, NSW.

Great and friendly staff, thank you so much to Anthony who was always so supportive and friendly throughout the whole experience!!
Thank you to Harrison who too supported.

- Courtney De, NSW.

Jack Wade and all the Empower Wealth Team were amazing in helping securing an investment property in our SMSF.
Jack was professional and his communication throughout the process was outstanding.
We have no hesitation in recommending Empower Wealth to friends and family.

- AURELIO M, VIC

I came into this with the belief that this was really difficult and not something I could do. I am now surprised at how much simple the team has made this and it showed me that investing isn’t as difficult as it is presented in the media.
Now that I have a plan in place, I am excited to start building my portfolio!

- Nikki S, NSW.

Our experience working with the team on our home loan was highly positive. From the start, they explained everything clearly and supported us throughout each stage. The team was consistently responsive, professional, and proactive in keeping us informed, which eased the entire process considerably. What impressed us most was their care and attention to detail. The guidance and strategies they offered instilled confidence in our choices, and we always believed that our best interests were prioritized. Overall, the process was smooth and expertly managed from beginning to end. We strongly recommend Team Matthew to anyone seeking dependable and knowledgeable assistance, and we would gladly work with them again.

- Hamid S, ACT.

Wonderful team. Efficient, great product offering and very quick and responsive. I had a slightly complex case moving a few loans and they stayed on top of everything with clear instructions and going above and beyond and checking everything was set up correctly on my accounts after I made the changes.

- Sofia A, ACT.

We are very grateful for the personalised care that we get from Jeremy and his team! He’s always so friendly an super easy to understand.

- Marlon C, VIC

Brad and his team were amazing to work with from start to finish. Their knowledge and professionalism made the whole process feel straightforward and stress-free. They were always easy to contact and quick to respond to any questions we had along the way. I wouldn’t hesitate to work with them again in the future and highly recommend them to anyone looking for a great mortgage experience.

- Owen B, NSW

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