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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Nicole was thoughtful and gave us space, time and consideration for recommendations (no pressure approach). We feel her advise was honest and considerate of drivers desired. Would recommend Empower Wealth and Nicole every day of the week.

- Mohammad, NSW

The team at Empower is professional, patient and knowledgeable! Made it so easy to develop a plan that will meet our personal goals and they helped my partner feel a LOT more comfortable with investing!

- Chris, VIC

As it was my first investment purchase, came into the process feeling quite nervous and anxious. I think having just completed our financial plan with Empower Wealth help to get things moving fast from the start. Got a good understanding of the process from the start with the engagement and then we worked with Christa who became our buyers agent. Christa was an absolute superstar and made sure we understood what was happening and kept us calm and rational during some of the more stressful parts of the negotiation and settlement. Most importantly, she was very straight forward which helped to ensure the facts were clear. Overall a positive experience and looking forward to the continued execution of our plan

- Ross and Thomas, NSW

Luke Oxenham is an absolute gem. Luke clearly mapped out a plan to restructure our loans, so we are successful for our next purchase. Our situation is quite complex with multiple parties involved in our portfolio, but this was no challenge for Luke to get through this. Then add the challenging situation of COVID-19 and the additional documentation requirements and longer response times from the banks
Through all these challenges Luke has remained proactive, transparent, enthusiastic and responds quickly (and doing all this while in lockdown in Melbourne!). I would recommend him to anyone looking to better their situation and to be included as part of their financial team. I have already recommended Luke to a colleague (they are currently working together) and I will be encouraging anyone else in my network to do so also. Thanks Luke! I can see a long future working together

Katie Bessell-Truscott works part of Luke’s team and simply put, is professional and very nice to deal with. One particular bank was very challenging, changing the goal post for requesting verification of documentation daily. I must admit I got a little frustrated at the situation, but Katie remained calm and sorted through the requirements constantly following up to achieve our end goal. She is proactive to follow up with the banks to resolve any issues promptly. She can easily explain the situation, so it makes perfect sense to me. Thank you, Katie, for all your help and look forward to further dealings with you.

- David, NSW

We had an excellent experience with Nicole at Empower Wealth while purchasing our next investment property. She was really engaging in her approach and listened well to our needs and concerns. She was very patient with us and kept us very well informed along the way. With her guidance, we had the absolute confidence that everything was in control from start to finish. And we are very happy with the end result.

- Nadia, NSW

We used the broking team after using the financial planning team. This made the process very simple and Simon and his team were very informative for what could have been a confusing process.

- Adam, VIC

To quality service and expertise from Damien and the team at Empower Wealth. Outstanding technical knowledge couple with honesty and integrity make them the best property advisors in the country.

- Jas, VIC

I have purchased 6 properties over the years and this experience was by far and away the easiest. Christa and the team were amazing, this is a well oiled machine with great people and processes. I highly recommend Empower Wealth even for seasoned and experienced property investors.

- Rodney, NSW

Nicole and I found it easy to navigate through the finance plan process. Joel was easy to work with and listened to our current situation and future needs. I liked it that the company was independent of property developers and provided a plan that was best for us for our future. Thanks Joel

- Eric, VIC

Nicole Slade was an absolute star, she was so professional and knowledgeable. I cannot recommend Empower Wealth enough.

- Jay, QLD

Working with Bede and the team was great and we were guided very well right through the entire process of getting our home loan pre-approved to final settlement. The team at Empower Wealth were there to answer any questions we had and gave us the confidence to buy our first property. Everything was taken care of and we did not have to stress about anything, as we were kept informed of all the steps and what was expected from us. We confidently recommend Empower Wealth for anyone looking to get into or take the next steps in their property journey.

- Daniel, VIC

Dean did a great job refinancing our loans. He secured us a great deal with very competitive rates. The process was relatively smooth despite the changing conditions cause by Covid

- Chris, VIC

We worked with Empower right from the early stages of the Property Portfolio Plan through to buying our first home and getting ready to embark on this journey of building a property portfolio. Through each of the steps we were paired with great people such as Joel, Bede, Bryan and everyone else who has helped support us along each of the steps of purchasing our first property. We are fairly new to Melbourne and did not have too many people we could fall back on for advise, but Empower really helped us through everything through great communication and commitment. We were very well supported and are very happy in our new home!

- Daniel, VIC

We enjoyed our meetings with Joel and we’re confident with the plan we’ve come up with.

- Nicholas, VIC

Having been investing in property since 2001, I have accumulated 3 investment properties and had reached a point where I was feeling stuck. One of my properties is an under performer and was holding me back from reaching my goals.
The Empower Wealth team were able to help me to clarify the goal further, then put into place a very tangible strategy to get there which includes adding another property to my portfolio. Of particular benefit was the Money Smarts portal. Managing our family cash flow had always been a challenge and for the first time in 20 years I feel in control of our income/expenses balance sheet and am able to trap surplus cash. I would highly recommend the Empower Wealth team and The Property Couch Podcast.

- Steve, VIC

Our journey with Empower Wealth has given us the knowledge and confidence to embark on our investment journey. Our Property Investment Advisor, Damien, was professional, knowledgeable and approachable. Damien carefully and thoroughly constructed our Property Portfolio Plan, and now we have started the process of buying our first investment property.

- Ben, VIC

We’ve gone full circle from initial consult, creating the Property Plan, working with a Buyer’s Agent and implementing an Insurance Plan. For us it made sense to work with a specialist as EW as we are in our early fifties. We don’t have time to make financial mistakes anymore, invest in the wrong property or wrong location. We want to retire in 11-12 years’ time and needed to make sure we got advice and support to make a Plan to get it right first time. Time will tell how the property and the rest of the Plan will perform, but so far it has been a great journey. The advice, support and EW’s network have been great and really helped us on our way to retirement.

- Roy, NSW

The service that Empower Wealth provides gives great insight, education and knowledge to anyone looking at building wealth. We are currently running a plan that was personalised for us and are excited to see this to end goal.

- Brock, NSW

What a fantastic service. They met our expectations and more when breaking down the process and developing the plan. They have paved a clear road map for us to follow for the years to come. Thanks a lot Damien

- Daniel, QLD

Brendan was excellent to deal with. He was thorough, knowledgeable and ensured we understood every step of the process. With no previous experience in property investment we were very unsure of what to expect and had an obvious and large knowledge gap but Brendan made it easy and was all too happy to help us understand even the most basic aspects.

- Andrew, NT

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