Client Testimonials

I recently worked Mat Kirk’s Team to refinance and redraw on my two investment properties, and the entire process was smooth and clearly communicated from start to finish. This was especially important to me as someone without a financial background—I really appreciated the scheduled phone calls where each step was patiently explained, helping me feel confident in the decisions being made.

As a single woman (almost 50), I didn’t expect to have these kinds of options available to me. Thanks to their guidance, I have greater flexibility, improved cash flow, and a clearer path forward. The experience has left me feeling optimistic about my financial future.

- Anne K, NSW

We were very impressed with the whole process. The team made it streamlined and simple to understand. We were very happy with the results and have already recommended Empower Wealth to others. Thanks again.

- Samantha B, NSW

Amanda from Empower Wealth was methodical and comprehensive in her approach to identifying our wants, desires and limitations regarding our property investment plans. The analysis and planning system that Empower Wealth uses is powerful and flexible, and the user facing side of it (the Moorr platform is very useful). We were pleased with the clear and actionable plan that met our long term goals.

- Patrick D.

The process from the first phone call to determine suitability, and the meetings with Amanda to assess what we wanted, her presentation of several options for consideration our final plan was so well researched and informative. We feel so much more comfortable now with our plan and what we need to action towards retirement.

- Belinda W, ACT.

Polly was very knowledgeable and practical, easy to communicate with and built trust through the meeting process. My Wife and I had a very good experience with her and we like the fact that she was someone who could give views on her own personal experience that were relevant and practical. It was also great to speak to someone that was a qualified professional with a long work history in finance that wasnt trying to sell us something. She was very respectful of our own views and experiences with investing and guided us rather than pushed.

- Caine M, QLD.

I previously had a different mortgage broker but I didn’t feel I was getting much help in crystallising and understanding the long term strategy. I’m very happy to have changed over to Empower Wealth and I really feel the staff has our best interest at heart. Our mortgage broker Dean was very accommodating and during the settlement stage Kade and Floyd were very helpful in pushing things along and making sure everything was structured properly. Thanks again all!

- Chris V, NSW

I’ve recommended your service to friends.

- Carlos Cuan L, NSW.

Thomas and his team are always fantastic to work with throughout the mortgage/refinance process. Thomas is approachable and always up for a chat, which makes everything feel easy and transparent. At the same time, he and his team are quick and efficient with information, consistently steering us in the right direction with our best financial interests in mind. We always feel well-supported with Thomas and the wider team.

- Joseph H, NSW.

Great and friendly staff, thank you so much to Anthony who was always so supportive and friendly throughout the whole experience!!
Thank you to Harrison who too supported.

- Courtney De, NSW.

Jack Wade and all the Empower Wealth Team were amazing in helping securing an investment property in our SMSF.
Jack was professional and his communication throughout the process was outstanding.
We have no hesitation in recommending Empower Wealth to friends and family.

- AURELIO M, VIC

I came into this with the belief that this was really difficult and not something I could do. I am now surprised at how much simple the team has made this and it showed me that investing isn’t as difficult as it is presented in the media.
Now that I have a plan in place, I am excited to start building my portfolio!

- Nikki S, NSW.

Our experience working with the team on our home loan was highly positive. From the start, they explained everything clearly and supported us throughout each stage. The team was consistently responsive, professional, and proactive in keeping us informed, which eased the entire process considerably. What impressed us most was their care and attention to detail. The guidance and strategies they offered instilled confidence in our choices, and we always believed that our best interests were prioritized. Overall, the process was smooth and expertly managed from beginning to end. We strongly recommend Team Matthew to anyone seeking dependable and knowledgeable assistance, and we would gladly work with them again.

- Hamid S, ACT.

Wonderful team. Efficient, great product offering and very quick and responsive. I had a slightly complex case moving a few loans and they stayed on top of everything with clear instructions and going above and beyond and checking everything was set up correctly on my accounts after I made the changes.

- Sofia A, ACT.

We are very grateful for the personalised care that we get from Jeremy and his team! He’s always so friendly an super easy to understand.

- Marlon C, VIC

Brad and his team were amazing to work with from start to finish. Their knowledge and professionalism made the whole process feel straightforward and stress-free. They were always easy to contact and quick to respond to any questions we had along the way. I wouldn’t hesitate to work with them again in the future and highly recommend them to anyone looking for a great mortgage experience.

- Owen B, NSW

To say Anthony exceeded expectations is honestly an understatement. He made the entire property hunt and purchase process feel like a piece of cake. From start to finish, his communication was top-tier, and he took the time to clearly explain his research and thinking in a way that actually made sense. I never felt rushed — he was always willing to spend the time to walk through details and answer any questions I had. What really stood out was how he brought clarity and confidence into what is usually a pretty complex and uncertain process. I always felt like he genuinely had my best interests at heart and was fully aligned with what I was trying to achieve. I’d highly recommend Anthony as a buyer’s agent — he is what the younger generation would call the GOAT (Greatest of all time)!

- Timothy H.

Working with Empower wealth over the past 5 years has been the best financial decision we have ever made.

- Adam S, VIC.

I had a really positive experience with Empower Wealth. The team kept me informed throughout the entire process and were always available to answer my questions clearly and promptly, especially when it came to my settlement questions. I also really appreciated Barton taking the time to call and double-check that the budget was fit for purpose. Excellent attention to detail.
Overall, the high level of communication and the effort they put into making sure I understood each step made the whole process feel straightforward and stress-free. I wouldn’t hesitate to recommend their services to others.

- Morgan Wilson-W, QLD

Thomas and the team were very helpful throughout the entire refinancing process. Several refinancing options were provided and there was a high level of communication so we always knew what was happening

- Joshua R, QLD

Brad and his mortgage broking team at Empower Wealth continue to make property purchasing seamless and stress free for us, even when we have out of the ordinary income situations they have no problem finding a solution.

- Zachary H.M, NSW.