Client Testimonials

In the midst of a challenging and uncertain financing environment, Kevin and his exceptional team demonstrated their remarkable ability to make the approval process not only efficient but also completely effortless. After consulting with various brokers, we were fortunate enough to discover Kevin, and it quickly became evident that he was the perfect choice for our financial needs.

The level of professionalism, expertise, and personalized attention we received from Kevin and his team was truly exceptional, surpassing all expectations. Their unwavering commitment to providing top-notch service and their profound understanding of the intricacies of the financing landscape was truly impressive.

We are immensely grateful for the seamless experience we had throughout the entire process, which significantly alleviated our concerns and allowed us to focus on our core priorities. Kevin’s comprehensive knowledge and unwavering dedication assured us that we made the right decision, and we eagerly look forward to working with him for all our future financial requirements.

We extend our heartfelt gratitude to Kevin and his exceptional team for their invaluable support and guidance. Thank you, Kevin, for your unwavering commitment to excellence!

- Luke Bartholomew, VIC

Polly was wonderful to work and engage with. We change our scenarios quite a few times and she was incredibly patient with us. She really went out of her way to assist us which we greatly appreciated. Now we believe we have a plan for our future that we can work towards. Thank you Polly and Empowe Wealth.

- Mithila Wakista, VIC

James and his team are amazing and I’d highly recommend their services to anyone who needs to refinance their loan like I did. They took the time to discuss and discover what I wanted and needed from them and put a clear plan in place very quickly. James and his team communicated every step of the way so I was confident and fully aware of what was happening. My lending situation wasn’t straightforward forward and I’d even say was a little complicated but they didn’t shy away from the challenge to find a solution that worked for my unique circumstances and for that I am grateful. Use James and his team at Empower Wealth for your financial needs with confidence that they’ll work hard to make it work for you too.

- Nicole Premier, NSW

The team were very supportive with clear communication and processes along the way. Daniel worked hard to get the best mortgage outcome for us.

- Geoffrey Tuckerman, ACT

We had an excellent experience with Barton and his team during the refinancing of our investment loans. He was able to keep us regularly informed and find the best possible outcome for our situation. Keep up the great work!

- Edward Terry, QLD

Empower Wealth (particularly Elvin and Sam) are very knowledgable, professional yet personable in their approach. We have always found them to be eager to assist with customising/tailoring our advice to suit our wants & needs.

- Wendy Surendra, QLD

Alana and her team have been excellent throughout the re-financing process. They provide a detailed step by step process during the process, which is very easy to follow and action. This is my third re-financing process with Empower Wealth. I would not think twice about using their services in the future. Thanks Alana and her team and also to Empower Wealth.

- Chee Yong Ng, VIC

the service was super professional, and extremely informative/educational.

- Pierre Revollar, NSW

Superb. I am delighted to provide this testimonial for Daniel, who has been an exceptional mortgage broker. Throughout my entire mortgage application process, Daniel demonstrated unparalleled professionalism, expertise, and a truly positive and friendly attitude.

He exuded a genuine sense of care and commitment to helping me find the best refinance and mortgage solution. His knowledge of the mortgage industry was extensive, and he took the time to understand my unique financial situation and goals. Daniel patiently explained all the available options, ensuring I had a clear understanding of each one and its potential implications.

I cannot recommend Daniel highly enough for his excellent mortgage broking services. His professionalism, expertise, and positive attitude set him apart from others in the industry. Thanks to his exceptional support, I secured pre-approval that perfectly aligned with my needs and financial goals.

- Henry Dutton, VIC

Christa was great to deal with, good communication, very professional and patient with her sole focus on identifying the best possible property for us.

- Geoffrey Tuckerman, ACT

Refinanced our investment loans with Alana K and her team.
The whole process was easy and stress-free, she explained things clearly during every step.
Will definitely be using her in the future and highly recommend if you are looking for a great mortgage broker.

- Darren Johnston, VIC

I was surprised to see the interest rate Kevin and team worked out compared to what the bank was actually offering to their customers and bank said that’s the least they could do when compared to what Kevin and gems got for us it was almost 0.5% lesser than what bank said they can do the least .

- Sucharitha Emmanuel, NSW

We had Sage D’Costa allocated as financial advisor earlier this year. Sage was energetic, tailored services to our needs, provided savvy advice and acted on that advice efficiently. Sage and the support team at Empower Wealth are always contactable, respond quickly and communicate clearly on matters. Thank you; we have appreciated your time and support to better manage our financial planning matters.

- Shannon Kelly, NSW

We were very time poor in providing Danish with the document he required. But he continued to follow up via polite emails or a courteous call. We greatly appreciated his persistence and patience.

We also greatly appreciated how he didn’t accept our word to be fact, and double checked our figures until he was happy with the answer we provided. This resulted in finding further deductions for us.

- Loushiana Ponrajah, NSW

I was impressed by Empower Wealth that they provided me with a far more detailed and customised mortgage lending information above any beyond any other brokers or banks I have used in the past.

- Jayden Taccori, NSW

I enjoyed using Empower Wealth and was pleasantly surprised how easy they made the borrowing process. I would highly recommend Empower Wealth and look forward to working with the team again and again.

- Zane Lockley, VIC

Melissa and her team at Empower Wealth helped me through the whole process of my first property purchase- from explaining things clearly, being available at short notice and to respecting how much I felt comfortable spending. It was a much easier and stress-free process for me with them guiding me through. Thank you!

- Clare Shugg, VIC

We sort out EW again to find our second IP, having a young family and being time poor, we know EW’s processes and people are very efficient.
From the get go Sarah was genuine and communicated with us frequently which helped to build rapport quickly.
She helped to turn a not so great experience into a very consistent and wonderful experience.

This time around we were more educated and had many more questions, which Sarah was very knowledgeable and happy to answer promptly.
I double checked the suburb data she was providing and it seemed accurate which gave us peace of mind that we were looking in the right suburbs in the right streets.

We can see ourselves definitely using Sarah for further IP’s!

- Danny Neav, VIC

Great service, very knowledgeable advisers and brokers! Highly recommended!

- Ed Kovalev, VIC

Keep doing exactly what you are doing. The communication and emails that let us know what step we were at were amazing. Alana and her team (Jay) were 12/10. We tell our friends all the time. The 5K we spent to build our property plan was the best investment info our future we have ever done.

In a changing and complicated lending landscape, dealing with Alana and her team, we feel like we are standing on the shoulders of giants. Keep up the good work.

- Nicholas Sim Email, NSW