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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

I’ve been listening to TPC for years and I thought I’d reach out for help with diversifying our SMSF as it was all property and assess our Life and TPD insurance. Sage has been amazing, he is friendly and approachable and most of all, he listens!! We thought our SMSF could use improvement and he helped us diversify and also assess our insurance options! It saved us money on insurance and gets us dipping our toes into investing in other areas! We have learnt a lot and feel happy that we’re heading in the right direction for a comfy retirement!

- Megan Desira, NSW

We didn’t know where to start with addressing our financial situation. The team at Empower Wealth have been amazing. Our broker Mat and his team were really approachable and made us feel comfortable and well informed. It’s only the beginning of our wealth journey, but working with Empower Wealth has been the best thing for us.

- Amy McElgunn, VIC

Mitch made the process so easy and enjoyable. He was clear with the expectations we should have with our budget.Mitch was easy to access to ask questions and kept us up to date every step of the way. He was genuine, knowledgeable and so great to deal with. We can’t thank him enough for helping us purchase our first investment property.

- David Hardiman, NSW

I would highly recommend the services of the Mortgage Brokerage Team of EW. We had good support from Thomas and the team.Communication was excellent.

- Thurs Chiong, VIC

I totally recommend the services of Empower Mortgage Brokers – their service was second to none and i was kept well informed at all times over the loan process. I refinanced multiple loans all at the same time and Brad at Empower was brilliant – always very thorough with options available and always there to answer any questions and believe me i had plenty of them!

- Sal Segat, VIC

Jake and his buyers agent team are a confident and agile team who are always quick to act with clients to ensure they always get access to preferential investment opportunities esp with off market properties. Jake has great relations with selling agents to obtain these opportunities and when they come he has a good understanding of the property, the market and what current valuations are so you don’t pay overs. This is our second off market property purchase with Jake with a seamless and stressful process. Thank you Jake. The highest of recommendations from us. Regards Rob & Christel.

- Rob Burland, NSW

This is our second time using the Empower Wealth Buyers Agent and both experiences have been excellent.This was our first interstate purchase and Bryan made the process straight forward and communication was great throughout. We were very happy with the asset selection process and even happier settlement went smoothly with the property immediately tenanted out at the top of its estimated rental range for 24 months! Thanks so much to Bryan and everyone at Empower!(I’m happy for this testimonial to be used but if you could please remove my surname that would be great! Thanks)

- Jean Wu, VIC

We had a property portfolio plan done with Amanda and want to thank her for her patience and guidance through the process. She showed us that financial freedom is possible, even starting in our mid 40’s, when we thought it was too late.She is so knowledgeable and her collaborative approach made us feel at ease. She gave us multiple plan options after a thorough discussion of our specific needs and was happy to make last minute tweaks until we were happy with our final choice. She is such a great asset to Empower Wealth and we’re so glad we were paired with her. She genuinely wanted success for us and was very flexible with her time. We are looking forward to chatting with her again when it’s time for our second investment property.

- Loan Truong, NSW

We have been with Empower Wealth for quite some time and we were now at a stage where we wanted to change our financial structure and plan for retirement. Working with Luke and his team has been such a pleasure. Dealing in the finance world can be quite complex, however this is Luke’s area of expertise and not only that, Luke is able to break the process down to a point where you can understand it and feel confident with how to progress. Communication has been very clear and we have been kept informed at each stage of the process. Customer service is exceptional, which is what we have always received from the team at Empower Wealth. Thank you again.

- Leanne Moyle, VIC

For first time property investors the team at Empower Wealth couldn’t have made it easier. The Mortgage process was straightforward and easy to complete.

- Tynnelle Clark, NSW

As first time property investors, the Buyers Agent Team at Empower Wealth couldn’t have made it easier for us. It was a straightforward process and securing a property was very quick.

- Tynnelle Clark, NSW

Dean and the team have been very helpful and responsive through the whole process. Every step of the the way they walk you through it and answer any questions. I have a busy career and don’t have a lot of time to delve into the weeds and details but I feel like I don’t need to when I have a team like this to support my goals. Thanks to everyone at Empower Wealth who has continued to help me, a no brainer good investment in my opinion!

- David Donelly, VIC

The communication is excellent which is the bedrock of great customer service. I am getting updates before I am even starting to think or wonder about what was happening with the new loan. Compared to my previous experiences using brokerage the Empower team are in another league. No problem or questions were too much trouble. We were able to move on our plan two years earlier than planned which sets us up nicely for the future and building our portfolio. I feel like I am a bit more ahead now. Thank you Team Barton.

- Mike Fraser, VIC

Completing the property plan was certainly beneficial in terms of getting us thinking and focused on what it is we are aiming for. Having that independent 3rd party review of our situation has given us the comfort to move forward and start our investment property search.

- Ashley and Rhiannon Jewell, NSW

Brad and his team showed a real understanding of our individual situations and created a tailored approach for us. Great communication every step of the way- we look forward to the next steps in the process with our very capable team.

- Jaime Lee, SA

Thomas and the team were a great asset in the purchase of our first home and subsequent investment property. They are professional, supportive. Knowledgeable and approachable. 10/10 service. Will definitely be using them again in the future.

- Luke Salakas, NSW

We are very happy with the property investment plan provided. Andrew explained everything well and it is something that we believe is easy to follow.

- Vijay Abraham, NSW

Very happy with the service. Thomas and team were excellent. Updated us throughout the process. Highly recommend his service.

- Vijay Abraham, NSW

Worked/still working with Rachel on the short term plan option to set up my future and save for my next property purchase. My situation is quite complex so I wasn’t sure what to expect but Rachel was great with working out the details and coming up with a few options. She did not shy away from the challenge! I now have an easy to follow plan in place for the next 18-24 months that aims for me to improve my cash flows and build up savings so I am ready for my next property purchase. I would highly recommend empower wealth as the system they use is detailed and tailored to suit you. Very happy as I know have a road map ahead and keen to reap the rewards in 24 months time 🙂

- Oliver Wood, VIC

We would like to say huge thanks to Melissa, Lawrence and Jack for assisting us with the refinancing. Clear communication and timely responses gave us peace of mind. Step-by-step timeline feature was great, and kept us informed throughout the process, which we found really helpful. They made the process clear and simple. We would definitely recommend and use their services again!

- Chandan Joshi, NSW

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