900th “5 stars” Google Review AND more!

At Empower Wealth, we’re all about helping Australians take control of their finances and build a better future and this month, we’re excited to share some incredible milestones that show the impact of this journey!!

NPS and Google Reviews

Getting a high Net Promoter Score (NPS) is no small task. In fact, most banks, insurers, and wealth management services sit between 30 and 40. That’s why we’re beyond proud to announce that Empower Wealth has hit an NPS of 90! This number isn’t just a score – it’s a reflection of the trust our clients place in us to guide them on their financial journeys and the value they see in the support we provide along the way. We are honoured to be a part of our clients’ stories, helping them move closer to their goals.

But there’s more to celebrate! We’re thrilled to announce that we’ve also reached our 900th 5-star Google review! We still remembered when we celebrated our 200th five-star review back in April 2019. Fast forward five years on, it’s now 900! Each of these reviews tells a personal story of transformation, whether it was helping someone secure their first home, restructure their finances, or feel more confident about their future. From the bottom of our hearts, thank you to everyone who has taken the time to share their feedback with us.

Your words inspire us every day, showing us the impact of our work and reminding us why we do what we do.

Knowing we’ve made a difference in your lives keeps us focused on what really matters—delivering exceptional service at every step. In fact, this level of recognition has also been reflected in the Customer Service of the Year – Office award we received from the Australian Broking Awards by The Adviser this year. It’s a huge honour to be recognised for the care and effort we put into every client interaction, and it aligns perfectly with the positive feedback we’ve received from our amazing clients. If you’d like to read what our clients say about us, check out the Empower Wealth Review page here.

And rest assured, this is only the beginning! We’ll continue striving to help more Australians achieve financial peace and success.

No Stranger to an Award!

Yes, we’ve won the Wealth Advisory of the Year 2024 award from Pan Finance! This award recognises the care and dedication we put into helping our clients achieve their goals. If you’d like to read more about it, check out the full story here.​

And the best bit… Real Stories from Our Clients!

While awards and numbers are great, the real reward comes from seeing the difference we make in people’s lives. Here are two stories we’re proud to share:

Peta’s Story: Building a Legacy with Confidence

Planning for the future can feel overwhelming, but with the right help, it becomes achievable. Peta came to us looking for clarity and support to make smart financial decisions, and to ensure a secure retirement.

Working with our team, she developed a Property Investment Plan that gave her peace of mind. With the guidance of our buyer’s agents and mortgage advisors, she saw her future take shape step-by-step. Today, Peta feels secure in retirement and confident in the legacy she’s building for her children.

“Having a Property Investment Plan has given us a much clearer picture of our future. Empower Wealth kept us updated every step of the way, and now we have the ability to provide a legacy for our kids.”

Regie’s Journey: Turning Dreams into Reality

Regie’s dream of owning a home seemed out of reach after moving to Australia and starting fresh with little savings. But with our support, she discovered that her dream could become a reality.

With advice from our Property Wealth Planning team, Regie found a way to make homeownership possible by joining South Australia’s Shared Equity Scheme. Through this journey, she also learned the importance of protecting herself financially and managing risks along the way with our Financial Planning team.

“The best thing you can do is ask someone who knows what they’re doing. The team at Empower Wealth were approachable, knowledgeable, and always had my back.”

Thank You for Being Part of Our Journey

Every review, every story, and every award motivates us to keep going. We’re grateful for all the support from our clients and an amazing team who have made these milestones possible. If you haven’t experienced the Empower Wealth difference yet, we’d love to be part of your financial story.

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