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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Team Melissa and Ben Thompson were brilliant from start to finish. They first met with me a couple of years back for strategy development and initial mortgage consult—right through pre-approval and all the way to settlement this year. The team secured a sharp rate, set up the loan structure (offsets, the lot) around my investment goals, and coordinated smoothly with my conveyancer so there were zero last-minute surprises. Professional, responsive, and genuinely on my side. I wouldn’t hesitate to recommend Empower Wealth to anyone.

- Jackie P, VIC

Being a first home buyer with little/no understanding of what is envolved was a little daunting but with the support from Empower Wealth, the journey was made smooth. Thomas and his team were very helpful (Sally, Yaren and Renate).

- James D, TAS

This was my second time using a buyer’s agent through Empower Wealth and once again the standard of service was exceptional. Tuan made the entire process seamless. He communicated clearly, kept me informed at every stage and provided realistic, truthful and transparent advice. His deep knowledge and insights were exactly what I needed and he consistently demonstrated a strong understanding of my goals. Tuan built a professional relationship with me that fostered complete trust in his recommendations. The final property purchase aligned perfectly with the objectives outlined in my property plan, meeting the brief in terms of price, rental yield and growth potential. What stood out most was Tuan’s integrity. He didn’t just present suitable properties, but also shared those that didn’t meet the brief after further inspection. This level of transparency reassured me that he wasn’t simply trying to offload the first available option but was genuinely committed to finding the right fit. I would absolutely recommend Tuan, and the Empower Wealth buyers agent team to anyone seeking a knowledgeable, honest and client-focused experience.

- Michael C, NSW

Saqib is simply world-class. He exceeds my expectations every year without fail. He is a national treasure and you should protect this man at all costs.

- Jerome P.

Anthony was brilliant in setting up our loans the way we needed them for our home and 2 investment loans and has great experience in all necessary fields to ensure you get your loans set up correctly for your future which is very important. His team are very efficient and responsive. Anthony is very engaging and attentive in his communication style and we enjoyed working with him to get a great outcome. We would 100% recommend his team to everyone.

- Nicola U, QLD

Our tax scenario is reasonably complicated due to multiple income streams and investments. The team at Empower are very knowledgeable and efficient in maximising our return and ensuring that all intricacies are understood. I can, and do, strongly recommend their services to those looking to take the stress out of their finances.

- Stephen J, NSW

An absolutely outstanding experience with Luke and the entire Empower Wealth team. Their professionalism and knowledge are second to none, making a potentially complex process feel simple and stress-free. We felt supported and confident at every single step. Can’t recommend them highly enough!

- Adam S, QLD

Ben has been amazing, down to earth, friendly, patient, and willing to work through our bespoke needs. The property plan is just what you’d expect, an actual road map that you can follow month to month, year to year, decade to decade. Of course, things might change, and Ben has assured us that small changes can be incorporated (usually free of charge). We now have a good focus on what needs to happen to set ourselves up. That’s a relief, and worth every penny.

- Joseph H, SA

I have engaged with Sarah’s BA team twice and have already started to see the results in my first property in 12months. Have stuck with her for second purchase and have faith in her knowledge that I will see the same outcomes. At early engagement Sarah pushed back on proceeding until financial position and goals were clearer and safe to ensure poor outcomes were mitigated. I think this speaks volumes in working at the best interest for the client and not just to get the work.

- Matthew F, WA

We were very impressed with the support provided by team Bede during the lending process. Their clear, proactive and consistent communication ensured that we were well-informed and made the entire process stress free. It was great knowing that we could rely on them for timely updates and instructions.
Thanks Bede, Sally and Josh!

- Brent Y, VIC

I have worked with Brad and his team on two occasions now, both times I have been able to secure a highly competitive rate and higher than expected lending capacity. The team are very helpful once the proceedings begin and always within a phone call away.

- Matthew F, WA

Would and have recommended to other friends. Really approachable and available, great at explaining Things and making sure everything is ready to go without much back and forth

- Constantina V, NSW

Brad Fraser and his team are awesome.! They keep in contact during the process, explain why and what needs to be done clearly. We recommend them and the Empower Wealth team to anyone looking for a positive property process.!

- Richard S, TAS

My wife and I are both retired. We had a property plan prepared and have gone from asset-rich and cash-poor, without a clear view of future money flow, to having a written plan detailing our required loan structure, which properties should be sold and when, and giving a clear view of future cash flows and asset values. Our initial position was not sustainable, which is why I contacted Empower Wealth to draw on their expertise and get a property plan done. The plan gives us an organised and sustainable money plan and extrapolates out to a date that will probably outlive us.

- Barry A, QLD

Thank you to Bede and the team for helping us through the process of purchasing our first home! Look forward to working together again for our future investments.

- Sheridyn M, VIC

I highly recommend Melissa Long for her outstanding service in helping us refinance my property and secure approval for our final property purchase. Her calm approach, clear instructions, and understanding nature made the process stress-free and easy to navigate. She was approachable, communicative, and ensured I felt supported every step of the way.

- Mikkel C, ACT

We had a fantastic experience working with Riley and his team at Empower Wealth. They provided clear, thorough answers to all our questions and offered valuable feedback and financial insights that we were able to implement directly into our loan strategy. Their support made the process smooth and stress-free. We’re absolutely thrilled with the outcome and couldn’t be happier!

- Jorge L, NSW

I would highly recommend Empowered Wealth as there team are highly experienced and knowledgeable in all fields of financial, tax, superannuation and real estate. I have dealt through Empowered wealth for at least 10 years and continue to get ongoing support for all my financial needs.

- Steven S, QLD

Anthony was a fantastic broker for us. He read the brief prepared for us, listened to what we needed in our loan and got it sorted. He was transparent and didn’t mind us asking very direct questions about the loan we would be establishing. We would certainly hope we can have Anthony and his team at Empower Wealth help us on our property acquisition journey (and even our next home loan if they will have us!)

- Jessica L, ACT

We recently worked with Bede again, this time to refinance our investment property loan, and we couldn’t be happier with the experience. From start to finish, the process was incredibly smooth and efficient. Bede was always friendly, approachable, and clear in his communication, making sure we understood every step. His team was equally efficient and highly professional. We truly appreciated how easy they made the entire process and we highly recommend Bede and his team for stress free refinancing. We will utilise his service again for sure.

- Loan T, NSW

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