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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

I recently purchased my first home with help from Shane Pope. This is the first time I’ve purchased property of any kind or employed the services of a buyers agent so I was entirely out of my element from the beginning. I initially went through the financial advice process with EW which was very helpful in giving me a starting point but I was still unsure of how to proceed. It wasn’t until I started working with Shane that I began to feel good about the whole process. He provided very sound practical advice and gave me coaching and support on a personal level. He validated my concerns and stresses, reassuring me when I needed it, and went out of his way to make me feel in control and comfortable with my decision. A perfect example of this is when he agreed to meet me at Bunnings one day to help me choose paint colours. I have never had a home painted before, and initially didn’t intend to buy a property that needed that kind of work. He identified a unique opportunity with a property that I would have otherwise passed on and I ended up purchasing it. This opportunity also brought new challenges however, and he went above and beyond to help alleviate that stress by walking me through the process of hiring painters, choosing colours etc. Sometimes it’s the little things like this that make all the difference. I can’t speak highly enough of Shane and if am fortunate enough to purchase another property in the future I will seeking his help again. A friend of mine met him on site one day too, and after seeing him at work he told me he’ll also be seeking Shane’s help when he’s ready to purchase. 10/10.

- Luke M, VIC

Working with Sarah Gao was an absolute breeze. She’s professional, hardworking, and really knows her stuff. She made the whole purchasing process feel easy and stress-free.
It was great working with you Sarah. Thanks so much to the whole Empower Wealth team.

- Brad R, VIC

Sarah (and the entire team at Empower Wealth) were magnificent to deal with and we trusted them completely from our first interaction. Sarah secured us a great outcome and the whole process was smooth and streamlined. Thank you!

- James K, QLD

Amanda and Saqib are truly top tier in their roles. Both were open, approachable and highly knowledgeable, offering tailored advice that highlighted their expertise. What impressed us most was the thoughtful questions they asked, which showed a genuine willingness to get to know us. Their approach made us feel valued as people rather than just customers.

- Hoang K.N, VIC

I would like to thank Danish for his patient and reliable customer service. He is very professional but also friendly and explained everything very well. Thanks Danish, your skills are much appreciated.

- Kirsty A, WA

We keep coming back to Thomas because he makes us feel like his only client and top priority. Every application is handled with the same high level of service and outcomes we’ve come to expect, but what sets him apart is his ongoing care and oversight. Thomas regularly checks in, reviews our strategy, and—without being asked—works behind the scenes to secure better rates from our lenders. More than once we’ve been surprised to receive a notification of an interest rate reduction, only to realise Thomas had already been advocating on our behalf. He never seeks recognition, but his effort never goes unnoticed. Thanks to Thomas, we know our interests are always being looked after, even when we’re not thinking about them. He’s more than just a broker—he’s a trusted partner in our financial journey.

- Brendan H, VIC

Empower Wealth make the whole experience smooth and stress-free. Their team really know their products, and the way their systems are set up makes everything easy to follow from start to finish. You feel confident knowing you’re in the hands of people who genuinely understand what they’re talking about.

- Brad R, VIC

Mel and the Empower wealth Team provided exceptional service for our second and final property purchase, just as she did for our first. Her approachable nature and ability to understand our unique situation made the process seamless. Mel is highly responsive, addressing queries quickly and offering honest, valuable advice. We’ve trusted her expertise throughout our investment journey, and she’s been an invaluable partner in our property purchases. For anyone seeking reliable, professional mortgage broking services, we wholeheartedly recommend Melissa Long from Empower Wealth Advisory.

- Mikkel C, ACT

I have already left a glowing review for Luke before, and I echo my previous sentiments. Luke is approachable, knowledgeable, and genuinely seems to care about his clients. The support staff makes the whole process a dream!

- Timothy D, WA

I have worked with Empower Wealth for many years and rely on them for mortgage broking, accounting, and buyers agency. I have recommended my friends and family to Empower as a trusted and reliable provider in this space. The business aligns to Bryce and Ben from the Property Couch and I always feel I am safe and supported with Empower Wealth.

- Sam G, VIC

Fantastic service. Second time I’ve worked with Melissa to get my home loan sorted, this time with the additional complexity of an equity release. She always gets amazing rates for us and is very friendly and efficient.

- Lucy W, VIC

We love how professional the whole process is during all different stages and services. Their communications are always timely and comprehensive. We couldn’t be more happy about the results of the services provided by EW.

- Andres H. N, NSW

Really liked how friendly everyone was, particularly Luke and how he took the time to explain everything to us in detail, especially being first time investors, we didn’t know much so his explanations of the whole process were really helpful. They also always made us feel like they had time for us and were always available to answer any questions we had.

- Caitlin H, VIC

Saqib is very professional and extremely helpful and friendly, enjoy working with him.

- Joanne S, QLD

Thomas has been great and a huge help when it comes to managing my investments and house purchases. Great communication and follow up. The Empower Wealth Moorr platform is a great tool to keep track of my spending and investments.

- Matt K, VIC

Tuan was excellent, efficient and his local knowledge and contacts have made the process quick and seamless from locating a property, making a successful offer and helping identify a quality property agent to manage the property.

- Christopher E, NSW

Danish is an excellent service provider. He has helped my wife and I outside of the tax service we pay for. We very much appreciate having him as our accountant.

- Cameron R.

I love the Property Couch podcast, and I should make more time to make full use of the Moorr app and read the books! However, my interactions with all the staff have been nothing short of excellent and I enjoy the chats I have with them. I’ve encouraged all the young adults in my family to listen to the podcast and seriously consider booking a consultation as they enter full time work.

- Sonia K, ACT

Danish Ahmed has excellent attention to detail. His work in our tax return was great, we received a big return. Danish was very accommodating because he squeezed me into someone else’s cancelled appointment because I forgot to book my appointment earlier. He is also friendly.

- Louise M, NSW

Luke and the team were absolutely amazing with helping me get an investment loan! It took us time due to my personal circumstances but Luke and the team did everything they could to ensure I got into the right property with a sound structured loan. The professionalism was remarkable, always keeping me up to date with information regarding my loan and always ensuring to get me the best rates and deals tailored to my situation.

Overall it was an easy ongoing transaction, they had everything covered and I didn’t feel left behind/ confused one bit! Even when I was confused and had extra questions the team was professional and managed to always have a clear answer to my question. I couldn’t recommend Empower wealth enough and I will definitely be utilising these professionals to help build and manage my property portfolio in the future.

Big shout out to Luke Oxenham !!!

- Thomas M, SA

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