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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

We have been delighted with the guidance that Christa provided to us, two first-time investors. She was clear from day one about her preferred locations and property types. Once our finance came through Christa secured a property in Melbourne within 72 hours(!!!). A Brisbane purchase took longer but we are delighted with both purchases. Christa was never pushy but always very direct. Her close working relationships with selling agents was clearly an advantage.
Thanks Christa!

- Andrew McDonald, NSW

Awesome service level from start to end. Will definitely engage their services again for my next property purchase.

- Benjamin Chung, INTERNATIONAL

Communication from Matt to us as clients from initial meet and greet to settlement was really good. Couldn’t fault him at all. Keep up the good work!

- Glenn Boxshall, VIC

My interactions with Empower Wealth commenced before COVID in 2020 and due to numerous lockdowns, there were delays in the overall process of my loans and settlements. The Empower mortgage broking team of Alana and David went absolutely above and beyond in keeping me informed throughout the process of loan recommendations, loan settlements and all related information. I was so pleased I had them working with me as I don’t know how I would have been able to navigate the changing landscape during this time. A very big thanks to Alana, David and the support team for helping me achieve the outcomes I needed!

- Jo Lloyd, VIC

After missing out on 2 prior investment properties a friend who has used empower wealth to buy 2 investment properties recommended their services to us. After engaging empower wealth ourselves we were introduced to our buyers agent Bryan Tuck. Literally 10 days later we owned an investment property in Brisbane. Investment grade stock with lots of owner occupier appeal. Due to the relationship Bryan had with the selling agent we were able to secure the property 5k cheaper than another offer plus have the place tenanted from settlement. I’m not sure how anyone can buy a property in this market without a buyers agent without paying massive overs. This was our first investment property and initially were a bit nervous. Bryan and the team literally organized everything for us to make the process a breeze. I would also like to thank Bede from the mortgage brokers team for his help throughout allowing us to structure our lending in the right manner to minimize cross colateralisation and set us up for the purchase of a second investment in the near future. Many thanks Regards, Michael and Rachel

- Michael and Rachel Griffith, NSW

We meet Thomas to discuss the opportunity to get some equity release to purchase an investment property. 6 months later we have an investment property and have refinanced our 2 other loans (PPOR and another investment property). Despite purchasing another property, Thomas ensured our cash flow is better than it was 6 months ago and we have ample cash buffers. He secured some fantastic rates and packages! Thomas’s open and regular communication was first class! He and his team were easy to deal. We received a great outcome, far better than we could have thought and at the same time the customer service we received was exceptional. I believe we have found our lifelong Mortgage Broker in Thomas and his team!

- Mark Ensor, QLD

The bar had been set quite high for Nicole as we had rave reviews from friends who had the pleasure of working with her on some past purchases…. Nicole absolutely smashed our expectations. Her communication was amazing, stepping us through the whole process and explaining every step clearly enough for both my partner and myself to understand.

2021 is not an easy year for a novice realestate investor. Thanks to Nicole’s database, we were able to nab an off-market property at a very reasonable price. We’ve just settled and moving onto the next stage of the process. While we could probably have stumbled our way through the entire process, there were way to many benifits to working with the team.

We’re both looking forward to working with Nicole again in the near future.

- Amy La, VIC

We recently purchased our first investment property with EW. We used Thomas Lynch as our Mortgage Broker and Nicole Slade as our BA. We found the whole process excellent from loan preparation, property search, buying at auction, settlement and then obtaining a tenant.
We literally cant believe how smooth and easy the process was… it was the easiest way to invest and no stress from our end. We will be using EW in the coming months to purchase another property! Thank you!

- Mark Ensor, QLD

As discussed above, the personal ‘onground knowledge’ should be shared instead of the generic property strategy blueprint. When paying $13,000 forna buyers agent a generic email is not acceptable. Once this is removed we would be comfortable to recommending the buyers agent service to others again

- Cameron Rettke, ACT

Bed, Josh, David and the Empower Team were extremely professional, knowledgeable and the communication they provide with each step of our lending process was second to none. Thanks very much for your help.

- Shane Smith, SA

Everything, this was a very straightforward loan extension but nonetheless the empower team maintained their professionalism and customer service levels

- Stephen Eyre, VIC

I can’t express how grateful I am to Christa and the team for my first experience of purchasing a property through a buyers agent. The process was smooth, I was informed of every little step along the way and supported to make choices with well researched and up to date information. Christa was always available and happy to answer questions (sometimes several times!), her responsiveness showing how she listened to my preferences and concerns. I am thrilled with my property and the experience along the way. I look forward to my next dealing with Christa and the team and would recommend her with enthusiasm to any client.

- Christa Batt, NSW

The whole empower wealth team are fantastic the whole process with them from start to finish is easy and very Efficient. Every team member has been fantastic

- Joshua Mcnab, NSW

Very straightforward process. Once a few initial parameters were worked out based on my current and future situation, the path forward was extremely clear with a defined goal. The whole process was transparent and the team was receptive to any questions throughout.

- Panayiotis Manolelis, QLD

Mat and his team were very easy to work with and helped me organise a loan structure that is in line with my financial goals

- Priyanka Kanagalingam, VIC

I can’t express how grateful I am to Christa and the team for my first experience of purchasing a property through a buyers agent. The process was smooth, I was informed of every little step along the way and supported to make choices with well researched and up to date information. Christa was always available and happy to answer questions (sometimes several times!), her responsiveness showing how she listened to my preferences and concerns. I am thrilled with my property and the experience along the way. I look forward to my next dealing with Christa and the team and would recommend her with enthusiasm to any client.

- Vanessa Beck, NSW

Damien was the ultimate professional and wealth of knowledge. He has really helped us see how we can set ourselves up for the future.

- Lucy Wu, NSW

Luke was so patient with us! We were nervous first home buyers purchasing a few months into the pandemic.
Without Luke’s knowledge and expertise, we would have paid around 10k in LMI. We are so grateful for all he did for us and cannot recommend highly enough.
Thank you!

- Emma Quin, SA

Very professional service, that I would recommend to anyone looking to invest in the property market. From listening to the property couch to creating our own property investment plan with Stuart, we now feel like we are part of the Empower Wealth family and look forward to using more of their services in the near future. My wife and I are very excited about the property journey we are now on, and know that we have a professional company to assist us with making the correct decisions. Thanks again Stuart.

- Michael Pagotto, NSW

Bede and team did a fantastic job of working through our complex loan structure and setting up everything we needed. They were also patient advocates for us when issues arose with the bank. Would definitely recommend their service.

- Deb Smith, QLD

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