Client Testimonials

Bryan was very prompt and helpful. The whole selecting and buying process was smooth and stress-free. Thanks Bryan and the team for your great work!

- Kara Tran, VIC

I was really happy with the whole process from start to settlement. I’ve learned a lot from going through the buyers agent And was definitely worth it as I believe the investment we’ve purchased will stand the test of time and it was also a great investment in my own learning experience of how to pick investment grade properties in the future.

- Chris Rhodes, VIC

Regular updates during process. Clear action items for clients.

- Eric Lam, QLD

Being first-time property investors and having only gone through the build process personally before, we were certainly worried about jumping into another big purchase so to speak. Working with Nicole made such a daunting process a lot less stressful and pretty much easy for us all the way through to settlement. Her knowledge of the Brisbane market was exceptional and she hit the nail on the head for our brief and at a great price thanks to her connection with the sales agent. We got up to Brisie last week to view the property ourselves and it was everything that Nicole had mentioned so cannot thank her enough for her transparency. Cannot wait to work with her again for our next purchase in a few years!

- Deeon Mladin-Takotohiwi, NSW

The warm friendly personal approach. Makes you stand out from others.

- Jacinta Perrin, NSW

About 12 months ago we finally decided to get real and make an effort to invest in property. After some research I met a few companies but was still unsure until finding the ‘Armchair Guide to Property’ book and Podcast. This started us on the journey we have taken which has been a great learning experience and ultimately led to us owning our first investment property.

Like everyone we are busy and so found it easy to always ‘do that next year’ or find other excuses. That all changed when we met Andrew Trigg at Empower Wealth. I can’t understate how important that first meeting was, I met a few companies all offering similar services but Andrew was by far the most professional, knowledgeable person we met and also had no undercurrent of pushing us toward any commitment. If that call hadn’t gone so well, we would have looked elsewhere. Those qualities I am glad to say we have found across everyone we’ve met so far at Empower Wealth. We worked with Andrew for some months on getting our plan finalised, this was a great learning process and also quite confronting for us to give away so much private information!

Next up was moving to the Finance team led by Melissa Long, the transition process was seamless and we never once had to re-play information already given – this for me was a huge thing as it removed a common frustration. Melissa and her team took us through the complex world of mortgages, leverage, LVR’s etc with a professional and knowledgeable attitude however with no undercurrent of pushing us to any particular destination. This is where I really started to understand how it was actually possible to do this without killing our cashflow, it was very enlightening. The team managed the entire process of setting up multiple loan facilities, paperwork etc and really held our hands to completion.

Next we moved onto speaking with Christa Batt who is clearly a force of nature in the Melbourne property market 🙂 We spoke daily for many weeks, we laughed and also frowned as we missed out on a property by a whisker at auction but ended up purchasing a great ‘investor grade’ property at a fantastic price. Christa helped out with all the agents, surveys etc right up to completion. She also helped us out on the final stage of getting a managing agent.

Right through the process I really want to call out the professionalism of all involved, no silly question (from me) went unanswered, we had a team in our corner every step of the way and always felt like I was the client whom you were trying to get the best possible outcome for. The other point was transitioning between the teams was fantastic and really showed behind the scenes you guys all worked together really well, I congratulate you for that as I know it doesn’t happen by itself.

So our plan is up and running but not finished, we will be discussing property number two with you shortly and I will certainly be recommending Empower Wealth to anyone seeking my opinion.

Thanks all

- David Wooder, NSW

It was wonderful to work with Sage. I learnt a great deal through the process. Sage was a great listener and tailored his advice to meet my specific needs. He was exceptionally patient and very thorough. I appreciated the effort he took to ensure the outcome was the best outcome possible for me. Hong was also a delight to work with. She helped to make everything easy for me. Thank you to you both!

- Lan Tran, QLD

We have used EW for numerous services now and cannot fault their professionalism and knowledge in all areas. Having a plan for our future and retirement is now clear for us.

- Brooke Hampel, SA

Had a great experience, everyone on the team was really helpful & understanding. Would highly recommend.

- Monique Gradwell, QLD

My partner and I decided we wanted to move to Tasmania almost overnight. Within a week we had a comprehensive plan brought forward and the team did an excellent job driving everything and keeping us informed. The plan had some bumps outside our control but they were able to pivot and adjust to the new circumstances quickly.

- Leon Thompson, ACT

I can’t say enough about Empower Wealth’s amazing experience and expertise. Love your work.

- David List, VIC

Empower Wealth made purchasing our latest investment property as stress-free as doing the grocery shopping. I was so impressed with the service from beginning to end. Even after finding the property and submitting a successful offer, the service continued. Building and Pest inspections were arranged, a solicitor lined up, pre-settlement inspection performed, and a letting agent organised. Communication between all parties was incredible. Empower Wealth communicated directly with our lender to ensure settlement went smoothly. I literally had to think of nothing. Sarah, can I hire you to run my entire life please?!

- Rebecca Fletcher, QLD

Many thanks to Team Barton for all the assistance you’ve provided us in getting our loan sorted out in a timely manner! This is the second time we have worked with them, and this time it’s for our first investment property.
I love the fact that they always keep us informed of what’s going on in the background. They are also good in answering all our queries. All the best!

- Heidi Ealdama, VIC

I would absolutely recommend using EW’s Full Buyers Advocacy service, and will most definitely be using them for our next purchase.
Mitch found us a great asset to purchase within a couple of weeks but also sent us reports of all the properties he had looked at and didn’t recommend, with the reasons why. From there the team ensured a stress-free and easy process from contract exchange right through to settlement, taking on most of the work that I would have otherwise had to put time into.
The money we invested into the Buyers Agent service more that paid itself off.

- Daniel & Toni Neuhaus, NSW

Mitch helped me purchase my first investment property in Brisbane. Being interstate, I did not know the QLD market. He took the time to teach me and was with me throughout the whole buying process – including sharing personal experiences on purchasing property and renovations.

- John Le, VIC

Our experience with Andy Trigg has been nothing short of amazing. Life changing, in fact. We found Andy to be extremely thorough, professional yet personable, explaining the complex concepts in such a way that we both clearly understood various scenarios that we ran through. He spent the time, over numerous appointments whenever we thought of alternatives, nothing was a problem. We really enjoyed working with Andy, putting together the blueprint for our financial future. Thank you to Andy and the Team at Empower Wealth for setting up and setting out the rest of our financial lives.

- Casey Sams, NSW

We are still on our journey with empower wealth, but have found the experience so far to be extremely helpful and reassuring. The team are all very knowledgeable and accommodating and their service feels personalised. Would definitely recommend!

- Hannah Sawkins, QLD

Having bought, sold and refinanced many times before, I have never been as informed about the loan products and decisions as I have this time working with Bede, Melissa and Jake. They found the best product for me and kept me informed throughout the process. They were very patient and explained everything along the way, giving me a full understanding of where my money went, why, and how to get the best use out of the products. I came out of the process smarter.

- John Le, VIC

Matt and his team are a pleasure to deal with, they kept us up to date every step of the way and made the whole refinancing process super smooth! huge thanks.

- Rouba Georges, VIC

The Empower team was amazing to deal with. I was informed every single step of the process with clear instructions so nothing was difficult or time-consuming. I would highly recommend using them if you live a busy life and don’t have the time to go through the process yourself. Thanks a lot for your assistance!

- Shaneel Nyawo, QLD