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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Barton and his team were fantastic in arranging an equity release and a new loan home loan for us. Communication was always timely and clear, and everyone was always open to answering our questions. This helped to ensure we understood important details and the process clearly. Would happily recommend. Thank you!

- Christopher Mitchell, VIC

Daniel and Harley were extremely helpful in helping us obtain our desired outcome. I’ve been studying property investment books/podcasts for years and learned a lot more just in the application period with Daniel. In-depth explanations and experience really showed throughout.

- Lee Gilroy, NSW

Jake and the team have been amazing throughout the whole process. We thought applying for a new loan was impossible as I started a new job recently, but Jake made it through for us! The team really took time to make sure we understand everything, Himal and Harley were also very thorough at explaining the instructions and steps with the paperwork to ensure we got things right in one go. They also followed up after everything was settled to ensure the loan is set up correctly which we greatly appreciated. They put our minds at ease, knowing we are fully in good hands. Thank you Jake and the team, we highly recommend you guys!

- Iris Cheong, NSW

Great service throughout the process, Lawrence is always happy to answer any questions I have at any time.

- Benjamin Hunter, NSW

To my discredit I was a little lazy with following certain steps even at the end when Daniel and his team didn’t have to help me but they did. I’m grateful for that. They made it feel like they really wanted to help rather than just a cash grab. They also didn’t try to sell me something. They wanted to find what was best suited for me.

- Dean Gilroy, NSW

I was very happy with the property plan, its presentation of all the information, cash and yield/growth projections in the various formats, when I went through the property plan after it was delivered it answered some questions and concerns I had which I still wasn’t totally clear on. I’d say the final plan delivered great line of sight and confidence in what’s potentially possible so long as the correct properties are bought and income and cashflow is managed effectively throughout the duration of the plan. The entire exercise also helped provide us with an understanding of the standards and behaviors that need to be implemented week to week and month to month regarding cashflow and budgeting so that the property plan has a solid foundation.

In addition to this we found Joel to be very friendly, insightful & patient as there were a number of questions and details that required explanation so we could have a better understanding on different points. Joel took the time to understand us and our circumstances to provide us with a property plan specific to us which we are very happy with.

- Steven Bruggemann, QLD

Stu was great to deal with. He took time to understand my needs and desired outcomes and came up with ways to assess those and recommend a final strategy.

- Aaron Graham, NSW

Anthony and the Empower weather team provided expert, professional service tailored to our needs. We are glad we switched mortgage brokers and look forward to continuing to work with Anthony and the team as we grow our property portfolio.

- Edmond Platon, NSW

I have recommended Thomas and his team to my niece who is looking to buy her first property. Because of my experience (on three separate occasions), I know anyone who works with Team Thomas will receive professional and friendly service. Thomas’ knowledge on what products are available and best suited to my situation allowed me to achieve the outcome I wanted. I have found the seven step process clear and know what point I am up to and what is required. Thank you Thomas, Sally, and Harley!

- Simone Revell, VIC

Very happy overall. Sarah had great communication and knowledge, kept us in the loop throughout the process and was helpful explaining things we didn’t understand as we were first-timers.

- Thomas Rippon, QLD

Anthony and the team did a fantastic job finding us an investment property to meet our criteria. They made the process seamless from start to finish. Great communication and couldn’t be happier with the professional service we received. We highly recommend Anthony and the team at Empower Wealth highly! Thank you, Gemma and Keith.

- Gemma and Keith, QLD

As first time home buyers we couldn’t be more appreciative of the support provided by Brad Fraser and the team at Empower Wealth. Purchasing a new home for the first time has so many moving parts. Brad was very professional throughout the entire process. The entire team provided regular communication and kept us updated throughout the whole journey. There was not a single time they dropped the ball. Integrity and trust are two values that come to mind reflecting on the journey with Brad and his team. Thank you for the excellent service we received.

- Ian Smith, ACT

It’s an excellent service that walks you through the buying and selling process along with your selling agent and solicitor. It’s an added bonus if you use the Empower Wealth accounting service too.

- Cameron Rettke, ACT

Thanks to Luke and the Team for working through our refinance. Always a pleasure to work with you all on our finance journey. Keep up the great work.

- Jack Coolledge, QLD

Thanks to Luke and the Team for working through our refinance. Always a pleasure to work with you all on our finance journey. Keep up the great work.

- Elizabeth Rowland, NT

Sarah was absolutely fantastic to work with. Throughout the entire process she was professional and listened to our needs/concerns.
I’d highly recommend Sarah to anybody thinking of going through the property planning process.

 

- Kristian Rizzo, QLD

Thank you to all the team. You have enabled us to become more confident and more savvy in money management. In doing so you have shown us how we can teach our children to become better with their money. Thank you!

- Paul Beattie, VIC

This is the third refinance we have conducted with the mortgage broking team from Empower. The team has always been super helpful, informative and provided regular updates throughout the process.

- Domenic Brizzi, NSW

Victor, Sam, and the rest of the team has been a great help to me. They were very patient with me, and thoroughly explained things to me. They have also been very accommodating with my schedule. I really appreciate how they were very flexible and adapted to what I needed.

- Reygielyn Villar, SA

Thomas Lynch helped us with a refinance to release equity and then a subsequent purchase. Right from the start, he took the time to understand our situation and what we wanted to achieve and provided valuable structuring expertise. During the purchase, Thomas actioned stuff quickly which helped us stick to a tight finance clause and saved us substantial money by making us aware of a stamp duty condition we needed to be aware of. I plan to continue using Thomas’ services going forward and would highly recommend him to anyone.

- Glen Bray, QLD

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