Client Testimonials

Saqib is an excellent tax advisor to work with. We are glad to use his services for the tax return last financial year as we were unsure of the tax implication of selling an investment property that was previously our PPR. His knowledge and suggestion made us confident in the actions we took.

- Willy Chandra, SA

Great attention to customer detail. Always very welcoming and happy to talk. Very patient with us throughout the whole process.
Also, we appreciated the advice regarding structuring our loan and an appropriate amount of LVR given our circumstances.

- Sebastian Burfitt, NSW

After purchasing my 2nd investment property, it was about time I implemented the ‘Defence’ and acquired some insurance.
Elvin is an amazing financial planner who helped me secure the insurances I needed (Life, TPD, Income, Trauma, etc.), along with great communication, explanations, and friendliness throughout the whole process. I felt so comfortable speaking with Elvin, and he answered any questions I had. Contactable by phone or email, Elvin would always respond in a timely manner, as well as provide the best service and advice regarding insurances. Elvin listens, explains, then acts according to your needs and is always friendly and personable, as well as very knowledgeable. He helped secure the best insurances for my specific circumstances at affordable premiums, explained what they’re for, and the plan if and when any changes occurred in the future.

I can’t wait to continue working with Elvin for other financial planning needs, and he is absolutely my go-to contact for all my financial planning needs!

- Steven Pham, VIC

Very professional, understanding, knowledgeable, polite and amazing people.

- Francine Pabst

Danish is very knowledgeable, professional, and friendly. He is always prompt with replying to emails and explains things in ways everyone can understand. Highly recommended.

- Michael McFaul, QLD

Saqib was fantastic throughout the entire process. The information-gathering process was succinct, detailed, and he left no stone unturned in achieving the best outcome for my situation. I will certainly be engaging Saqib for my 2023 tax return!

- Emily Rodwell, VIC

Brad and the team were professional, prompt, and very easy to work with. Even though all communication was done through video and email, instructions were clear and concise, and everything went as smoothly as we could’ve hoped. The reassurance that they will continue to intermittently check that we are getting the best deal from our bank and help us make changes if/when necessary was just the icing on the cake. Will absolutely recommend it to friends and family.

- Callen Magier, SA

Sarah was incredible. This was our first time using a Buyers Agent and we were surprised by the level of service and support throughout the entire process.
Sarah made buying our first investment very smooth, and we are very grateful for that.

- Lana Mastop, QLD

My team was very attentive to my journey throughout the loan assessment process, with advice at every point as things progressed.

- Russell Predebon, NSW

A smooth process from start to end. I daresay I would have wavered and walked away from a purchase (as I have procrastinated now for 10+ years) so having Mitch’s voice of reason reminding me why I started the process, outlining why the area and house were in my sweet spot and encouraging me to proceed was amazing. Super happy with the house (a rough diamond but definitely a diamond) and the price and the tactics used to acquire pre-auction.

- Vesna Benns, VIC

After working with Team Melissa, I now know what a true mortgage broking experience is supposed to be like. This is compared to my previous experiences at a different firm, where it felt like we were being milked for our commission only. The amount of transparency they provided throughout the process helped me to feel that they really were acting in OUR best interest, not theirs. Also, they must really have good team communication because it appeared as though every person in Team Melissa knew EXACTLY where we were up to and their role in what we needed to do next. We have still felt valued as clients, even though we are busy parents with many other things happening in our daily lives Team Melissa has been patient with email or phone call replies (or children crying in online meetings).

- Kate Lindner, WA

Andrew was a true professional and asked the right questions to ensure our plan was suitable. He even took the time to adjust the plan after we threw a curveball his way. Really appreciated his insights and advice.

- Luke Bartholomew, VIC

Thomas and his team and were informative, efficient & professional at every stage of the process.
Team Thomas made buying an investment property a breeze. Would highly recommend.

- Benjamin Twine, WA

This is our second time using a Buyers Agent. While the last experience wasn’t negative, I would say this was more positive. Mitchell kept us up to date and was always available to answer questions. Would definitely use him again.

- Emer Heffernan, NSW

We are really happy with Mitch’s hawk eye zoom-in on the property we purchased that fitted our budget and to do it so quickly.
For us, Mitch’s communication kept us up to date so we always felt a part of the process and also his advice made us feel that he was on our side all the way.
We are very happy with our purchase, thanks to Mitch.

- Craig Stubbs, TAS

Bede’s service was excellent & professional. He kept the numbers conservative, which provided a high level of comfort. He also pushed back on wild ideas we had to make sure we weren’t living beyond our means. Thanks for your help; we really appreciate it

- Bradley Graf, VIC

Our experience with the Empower team was fantastic, and the level of engagement and response with each dept we worked with was smooth and positive. Thank you for guiding us through the entire process; we are grateful and hope to work with everyone involved again in the future. -Cheryl & Matt

- Cheryl Windsor, VIC

Empower Wealth Advisory offers a straightforward yet thorough process to establish a workable and conservative property investment plan, and they share the passion and enthusiasm of their clients for investing in property. Ben offered support and guidance through the investment planning process and listened carefully to understand our particular circumstances. He provided an excellent executive summary of the findings of the process that resulted in a highly relevant and actionable plan.

- Jeremy Paull, VIC

Luke, Josh, and Jay were great to deal with (just as they were the first two times I dealt with them). All three are happy to spend time with you to explain any concepts and answer any questions. Best of all, they are always quick to respond to emails or return calls! I ended up with a great outcome and have already started saving significantly from this refinance.

- Finn Macleod, WA

Alana was excellent to deal with, prompt with her replies and keeping us constantly updated with the lending process. She was excellent to deal with, and I was really happy to work with her.

- Cheryl Windsor, VIC