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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Joel brought an exceptional mix of warmth, character and professionalism to each of our meetings. He explained concepts clearly and was able to bring me along each step of my Property Plan journey. Joel is a trustworthy advisor and I look forward to working with him again down the road.

- Dan Hodgson, NSW

We have been dealing with Bede and his team throughout the process of refinancing one of our loans and gaining pre-approval for another. Bede has been the best broker we have dealt with to date, always on hand to offer his honest advice and his communication is top shelf. Bede is complimented by a great team of people that have all played a massive part in keeping us on task. We look forward to working with Bede and his team in the future.

- Tim Newton, QLD

This is our second property purchase through Empower Wealth. Again, the process was relatively smooth and we are very pleased with the outcome. Mat, Sam and the team provided us with all the information we
needed at every step of the process so we were left with very few questions. We live overseas and thankfully we had the teams full support to get us across the line. They support you to feel secure and trust the process. What could’ve been a stressful process for us, was stress-free thanks to the full support of the team

- Elizabeth & Dean Teasdale, NOORD HOLLAND

We have had great experiences with Empower Wealth. We have used the mortgage broking team (and Luke in particular) 3 times now and are planning our fourth. Our questions have been met with extremely patient and thorough explanations. The team understands our needs both now and into the future keeping our property investment journey in mind when making decisions around our finances. A huge thanks for all your help!

- Amelia Burfitt, NSW

Once we established our goals were achievable ( which took some time) Matt and his team were very attentive and thorough in presenting our options and then delivering a quality service.

- Adam Nicholson, VIC

Plain and simple, keep Sam Franicevic as an employee. Sam was extremely approachable and professional. Always friendly and understanding of any questions I had about our loan details. Sam followed up and kept us up to date with any new information from the banks while providing clear and easy to follow steps we were required to complete.

- Peter Food, NSW

Bede and Jake were wonderful to deal with and were in constant contact and explained every step of the process along the way, as well as checking In after the loans had been created to ensure they were structured correctly. they made my equity release so easy and understandable, I will definitely use them again.

- Michael Hampton, QLD

Our mortgage broking team were fantastic to deal with. All very responsive, knowledgeable and helpful. Made the refinancing process much more straight forward for us and helped us to get the most suitable loan structure to achieve our long term goals.

- Sarah Gilmour, QLD

The whole process with Bryan and the team was seamless. It was a dream. There was no stress or fuss and it felt more like we were buying groceries than a house! I really enjoyed working with them and wouldn’t have done it on my own. The team takes all the hits so you don’t have to. You are just guided on what is the best or next thing to do and you go from there. Thanks so much for your help, we couldn’t have done it without you.

- Paul Kilroy, NSW

The team at Empower did a great job helping us through the whole property purchase and loan process. The were always accessible for any questions along the way.

- Nicholas Monk, VIC

Brendan demonstrated great professionalism and expertise. He was able to provide a clear explanation of our plan and worked together with us to develop a document that incorporated our family requirements to meet our needs to achieve our short and long term financial and lifestyle goals. We now look forward to putting our plan into action!

- Belinda Buck, VIC

I just wanted to share a quick note and let you know that you guys did a really good job. I’m glad I decided to use you guys as buyer agent with . It’s really great how easy and smooth the process was to buy my first investment property. Nicole was very helpful and knowledgeable buyer agent she did great job to find me a very good property.

- Lakhwinder Kang, VIC

This was my first purchase into the housing market. I had literally zero experience when it came to finding and buying properties and I wanted my first one to set me up nicely for the future. My buyers agent Bryan Tuck did an exceptional job teaching and showing where he will be looking to buy and why he is choosing those locations. the whole process was super friendly and I was updated/involved every step of the way.

- Aaron Martins, NSW

Couldn’t be any more satisfied with Empower Wealth’s Buyers Agent service. We were recommended a property Friday afternoon and had a signed contracted by Sunday. As you could expect from such a quick turnaround, the communication and regular updates were fantastic from Nicole and her team. Nicole also provided great advice and a strategy to get the deal over the line. As our mortgage broker was also via Empower Wealth it was completely seemless throughout the entire buying process. Very convenient and stress free. 11/10!

- Michael Hong, QLD

Advertising so much. It’s a great business technique when done properly but I think the quality service you provide should advertise through word of mouth. Some of the advertising through webinars are very cringeworthy.

- Mathew Bray, NSW

Joel was very knowledgeable across as areas of the plan development and insightful with the recommendations and took time to really consider our personal circumstances and ensure these were reflected in the final plan.

- Mark Hudson, TORQUAY

The Mortgage broking team at Empower Wealth made the whole process easy to understand and seamless. They were always quick to reply and help me understand what needed to be accomplished on my part. I couldn’t give a higher praise as it was my first investment property and it felt so stress-free because of the work that they did.

- Aaron Martins, NSW

Excellent service from new accounting team, great service to compliment existing services at Empower wealth.

- Richard De Cent, QLD

Great service excellent communication and process. The analysis and review of our property portfolio was a fantastic insight and a real bonus! Thank you.

- Mark Beachcroft, NSW

It was a pleasure to work with Stuart, he was genuinely interested in understanding what we wanted and needed. We never felt pressured to commit at any point and managed to model all our future life events. Overall, the final document is an excellent guide of when and how much we should invest (and our spending limits) to achieve our financial goals.

- Carlos Cuan Lerma, NSW

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