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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

It was great to have a Mortgage Broker within the Empower Wealth Team. Dean seemed to know the lender’s products and policies well and was able to arrange for the equity loans we needed to move forward with our Property Portfolio Plan.

- Kathleen

The lending team provided an excellent service. They were incredibly efficient and organised, and were able to turn things around quickly and seamlessly in time for a very short settlement. I felt like I was in good hands during the process, especially leading up to settlement.

- Chet

Developing a Property Portfolio Plan through Empower Wealth was enlightening. We’d done a good amount of our own financial forecasting before visiting Paul, but it was obvious we hadn’t even scratched the surface. The Fact Find contained a serious amount of detail, which was reassuring to know they were thinking of everything. We pitched everything we wanted from our future to Paul and he didn’t say no to any of it as he knew he could make it work. With years of experience, it took Paul only a week to model our next 40 years, which is something we could never have done to the same level of detail. Paul also put us in contact with the other key contacts including Matt our Mortgage Broker, Liz our Financial Planner and Karen our Buyers Advocate, so we were able to begin putting our plan in motion. Was a rewarding and holistic experience I recommend to others.

- Brodie

Nicole and the Empower Wealth team were awesome once again! After our first purchase with Nic and the team, we felt 100% confident they would deliver again and they sure did. A perfect off market purchase that matched our criteria. We wont hesitate to contact Nic and the Empower Wealth team for our next investment. Can’t wait!

- Jake, Megan and Willow

Well defined strategy and plan, clearly laid out taking into account all our requirements. Looking forward to purchasing our first investment property!

- Arturo

Thomas has been brilliant with the service he has provided. He is such a good person to have on your team. All throughout he has been open and engaging in all requests/aspect. I am really happy with all the work he has done throughout the process. Thanks Thomas.

- Andrew

John and his team have made the whole loan application through to settlement process seamless. Thanks very much for alleviating hours of time and stress for me.

- Matthew

This was my third property, and first using a Buyers Agent. This was by far the easiest and most enjoyable so far. Matt and the team at Empower Wealth made it seamless and I was well informed during the entire process. I can’t recommend Matt and Empower Wealth highly enough.31

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I wish I’d come across the services and information that Empower Wealth and the Property Couch provide many years ago, as I would be in a much better position than I am today.

- Andrew

Absolute legends! The whole team!

- Roxanne

Love your whole philosophy, people and culture. Already recommended you to friends of ours who are now a client too!

- Izabela

I was astonished at how good the customer service was with everyone I dealt with at Empower Wealth — everyone seemed to really care about ensuring the best possible outcome for me, and this made the whole process enjoyable! (There must be something in the water at Empower Wealth!)  The BA team particularly were very patient and comprehensive, addressing all questions and taking the time to actually help build my understanding at each step in the process. They were also great at project managing the end-to-end process, making the administrative side (particularly post-settlement) very easy to manage.

- Chet

We are happy campers, nailed the eventual selection and auction result. See you for the next one.

- Michael

No complaints at all!

- Ray

Damien at Empower Wealth was friendly, professional, and genuinely interested in working with us to determine our current situation and desired future outcome. I couldn’t recommend him highly enough. Although we are yet to engage other areas within the Empower Wealth team, all of our initial communication with different team members at Empower Wealth have been timely, friendly and professional, so we look forward to continuing to work with the team in the years ahead.

- Geoff

Me and my partner purchased our first home. We were looking for a Mortgage Broking service. The reason we chose Empower Wealth was because of their reviews online and also word of mouth from a friend. We had Simon as our Mortgage Broker. Simon and his team were professional, friendly and easy to communicate. Most of the communications were done through email. Simon and his team kept us always in the loop with the progress of our application and if there were any issues arose. We had many questions to ask and Simon is always a flick of an email away.

- Ray

Thank you so much to Thomas and the team for managing the lending on both our personal and SMSF purchases. We really cannot express our gratitude and appreciation for the excellent service and follow-up you provided during the process, which ensured that everything went smoothly.  We would like to give a special mention to Anastassia for going above and beyond in making sure our loan docs got to where they needed to go on time! We look forward to working with you all again very soon.

- Jaki and David

The experience so far has been professional, and Brendan has made the process easy. For true feed back, we will have to live using the plan for a few years to confirm it is accurate.

- Gary

We found it very helpful to see the affect that future family plans had on our ability to afford an investment property, and Empower Wealth enabled us to navigate that and work out a plan that ultimately will get us to our goal. Thank you.

- Alex

I enjoyed the process. I was a little apprehensive at the start and found revealing my entire financial situation confronting. But that process led me to address my own budget prior to meeting Joel which was a positive. I found the process of having a team of experts help guild my financial future quite freeing. It removed the stress, knowing that a team of people are helping me make decision in my best interest.

- Tim

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