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Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…

Thomas and the brokerage team were highly professional and tailored the products based on our needs and requests. The options provided were well considered and matched our circumstances well.

- Mark

Matt and David had been very professional and proactive when dealing with my loan and settlement. They communicated very well at each stage and always kept me informed. They provided excellent service.

- Sandeep

Thomas and his team are amazing. We met Thomas at a very important stage in our lives when we had to implement strategic plans to build our future. Very difficult to trust someone with such a big decision and let them to take full control of our money. After speaking with Thomas a couple of times, it was evident he is the right man for the job. He patiently answered our questions and provided reasoning behind every suggestion. His team were also great to track the progress of application and they kept us informed along the way. Settlement was very smooth and stress-free.

- Omid

Myself and my partner have recently undertaken a Property Portfolio Plan until retirement with Empower Wealth. We are in a unique situation where I am about to transition from defence, we have moved interstate and my partner does not have a job as yet. Regardless of all of this, Paul and his team at Empower Wealth have been able to account for all of our future plans and created a really solid plan to retirement. It is early days yet, but we are both very excited and optimistic for the future knowing that if we follow our plan, we will be very comfortable in retirement.

- Leon

Joel was a pleasure to deal with and a really good sounding board for us, and was able to help us develop a Plan for moving forward with confidence in our investing journey.

- Davor and Andrea

Sarah and her team were punctual, quick to respond, answered any questions we had clearly and kept us in the loop about how the process was tracking. We highly recommend their services!

- Annabelle

Our advisor is a very passionate and knowledgeable Financial Planner. His enthusiasm is infectious and he is able to make superannuation and insurance interesting! Great job.

- Tim

Working with Paul, Christa, Matt, Jake and Liz across most areas of Empower Wealth has been seamless and incredibly professional. Their clear communication, considered strategy and quick follow up has been great and I would definitely recommend them for all their services.

- Rouba

Working with Brendan was great. The process was smooth and the professionalism that they gave me was top and no complaints at all. He always comes down to my level of understanding and always use simple words so that I am educated as well. A great service and it was a pleasure working with Empower Wealth.

- Takuya

To say that I’m glad to have used the Empower Wealth Buyers Agent team is a huge understatement! As a first home buyer, I would have been utterly overwhelmed by the entire process had it not been for the lovely guidance of the team, in particular Nicole Slade.  From the searching process all the way through to settlement, I felt encouraged but never pushed, educated and confident in making one of the bigger decisions of my life to date. Nicole is excellent at her job, her communication and personality is a delight to work and I thoroughly enjoyed the whole process. The conduct of the team in coordinating with agents, B&P inspectors, solicitors etc. was smooth and professional. I highly recommend them and will use again.

- Anna, QLD

I found the Empower Wealth group to be very professional, understanding, patient and most of all, knowledgeable in the field that they service.

- Kapil

Amazing service and professionalism from “Team Dean”. Dean himself was fantastic and ensured I was on the same page and kept up to date from start to finish. Also big shout out to Jade, Jamille and David who were very prompt and efficient assisting with the admin support to ensure everything was seamless and organised. Couldn’t rate any higher!

- Cameron

Simon, May and Jade were excellent in refinancing all of my loans, which took nearly a year to settle. There was a hiccup when I tried to refinance my IP loan last year and could not settle due to complication with the bank. With Simon’s expertise, he was able to re-structure my home loan and IP loans correctly and refinance to another lender in the current strict lending environment. Simon is now helping me to secure a pre-approval for my next IP. Thanks Simon, May and Jade.

- Chee

I am one of these people that is ‘paralysed by procrastination’ and over analysises everything! Once I took the step to get my Plan done by the professional Property Investment Advisor I sat on this for 2 years, even though the facts & figures stated I was in a good position to execute the plan. 2 years later, I took the step & engaged a Buyers Agent to assist with my investment purchase and the assistance I got was so much more than I ever thought. I have now purchased a property & have been put in touch with a property manager that is a superstar & has made the whole purchase such a fuss-free process, particularly as I was overseas on holidays when settlement happened. It certainly does help having professionals around you, guiding you every step of the way. Money well spent! Thank you Empower Wealth.

- Elizabeth

Sarah and her team was absolutely brilliant! Due to my circumstances, finding finance was a bit challenging; but due to Sarah’s experience, she was able to secure finance with a lender I thought wouldn’t be possible. I was fully informed the whole time and, having not gone through the process before, Sarah was very happy to answer any questions I had. Thank you Sarah & Jade! You made the whole process so easy!

- Cass

We initially reached out to Empower Wealth in early 2019 as we were looking to purchase an investment property with the hope of gaining some capital growth over 3-5 years which could then be rolled into our primary goal of buying a Principal Place of Residence (PPR) in Sydney. The initial consultation introduced us to the idea of building a Property Portfolio Plan, which would help us achieve our primary goal and improve our nest egg upon retirement. The process of building our Property Portfolio Plan was structured in an easy, straight forward way, despite being extremely detailed. Our Property Investment Advisor, Stuart Bartram, guided us through the process over a number of months. He was very patient with us during the process, as we often took a while to respond to his questions and requests for further information due to work and home commitments. He would stay on top of us, sending polite reminders of what was outstanding, which was appreciated. After looking at our initial numbers, Stuart pointed out that we may be better off going for our primary goal of buying a PPR in Sydney sooner rather than later.
The process of drilling into where your money has been going in recent times, in order to project future expenditure as accurately as possible for the model, was eye opening. It’s not often you sit down and dive into that type of detail on your personal finances. When you do, you realise how quickly the discretionary spending adds up!
Once we’d provided all the necessary details, our Plan was finalised, reviewed by a second member of the Empower Wealth team and presented to us within a few weeks. The Plan is very detailed, summarising our current and anticipated future financial position if we stick to the model. After all the hard work sifting through the details of our finances, we’re currently looking to buy our “dream home” in Sydney by the end of 2019. The process of building the plan gave us the confidence to know that we can afford to go for the PPR now if we better track our expenditure & stick to the model outlined in the Plan going forward.

- Nathan & Nadia, NSW

Jake was very attentive to detail and explained well why he recommended the selected property.

- Thi, QLD

Matt took the time to understand my needs and expectations, and was able to follow through in delivery of an excellent service.

- Omar

Great place for getting to know about property, end to end.

- Santanu, NSW

Both Damien and Simon have been exceptional in our dealings. They have been patient, answered questions whenever needed and approached us in a courteous and respectful manner.

- Brad, QLD

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