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Sam Caton

Customer Support Officer

Sam is an administration assistant working within the Financial Planning team, and ensures the smooth running of the team’s day-to-day activities.

Sam takes pride in completing tasks in a timely manner and to the highest standard, and seeks to provide the highest level of service to our valued clients.

After beginning her career studying child care education and working within the child care industry, Sam moved into the financial planning industry in early 2012, where she worked as an ‘all-rounder’ in a boutique financial planning firm. Since then, she has enjoyed refining and improving her skills, and building her knowledge of the industry. She has recently begun studying for the Diploma of Financial Planning to further build her knowledge and skill set.

Sam and her partner have just begun building their property portfolio, having recently purchased their first house. She is excited about the opportunity to establish this as their home, and looks forward to expanding their portfolio with future investment property purchases down the track.

Family and friends are very important to Sam, including her three cats Tanner, Tizzy, and Milo, and she enjoys spending her spare time with them when possible. Sam also likes to relax by reading, shopping, and watching a good movie.

Liz and Samantha were both friendly, patient and professional, even though some of the terms required to be used were very technical they were able to explain to me so I could easily understand. Thanks heaps for your helps guys.

- David, NSW July 2020

Liz and Sam were outstanding with their service. We would highly recommend the team to everyone we know!!

- Preston, QLD April 2020

Was extremely impressed with Sam and Syden, I was more dragging the chain with not having the time to get back to them more promptly. They followed up and had great and professional communication, so I always knew what was required, outstanding or what the current actions were. They were most patient and thorough in answering my questions and providing feedback. Have already recommended empower to friends and family for the property and financial services/ advice. Most impressed!

- Lauren, VIC October 2019

Micheal and Sam have been great to deal with. Made the process stress free.

- Luke, VIC October 2019

Michael was excellent in helping me review my insurance needs & understand my insurance options. I work full-time so being able to schedule discussions about this outside of normal work hours was really convenient for me. Very happy with the communication and the streamlining of the whole process so there was minimal paperwork for me to do — thank you Michael and Sam.

- Teena May 2019

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