Prad Mahendran

Prad is a Customer Service Officer in the Financial Planning team at Empower Wealth. He holds a Bachelor of Economics and Finance from RMIT University.

Prad’s career choice in wealth & financial planning is driven by the critical importance of managing financial health upon retirement, an integral part of the Australian retirement system. Prad is currently pursuing further studies in financial planning, aspiring to become a paraplanner or an adviser in the long run.

Prad’s professional experience is predominantly derived from servicing high-net-worth advisers & clients, providing both frontline & backend support for optimal daily operations. At AMP & Aware Super, he consistently achieved high Net Promoter Scores, reflecting his unwavering commitment to exceptional client service. At Commonwealth Superannuation Corporation, Prad took pride in serving Australia’s military members within the Defined Benefit Scheme, educating & assisting them to ensure a smoother retirement planning process. His role also involved significant contributions to process improvement & software testing to enhance service delivery.

Beyond his professional endeavours, Prad occasionally helps with his parents’ manufacturing business, and in his spare time he enjoys swimming, camping, immersing himself in nature, & following UFC. A particularly inspiring experience was meeting UFC Champion Alex Pereira in person, which reinforced Prad’s dedication to excellence in all pursuits.