Customer satisfaction is an essential goal of our services and we strive to ensure that all our customers achieve their objectives, be it for an owner occupied or a property investment. See what Empower Wealth clients had to say about us…
Expertise advice on what was best for our situation and how to handle our money and keep in budget. The elements of service that we’re most impressed with is the great communication throughout the process and making sure we totally understood what was happening with our new home loans!
- Sharyn R. December 2013
The elements of service that we’re most impressed with is what we were able to learn. We learnt so much about how home loans work and best ways to use our money. We also most like your honesty. We’re forever grateful!
- Aaron D. December 2013
The whole Empower Wealth process from getting our Property Portfolio Plan done to finding a property with their Buyers Advocate and their wonderful expertise with the real estate market and then dealing with their Mortgage Broking team who are broker wizards…It was such a learning curve for both Paul & myself, but we are very grateful for all the help & assistance along the way! We will be needing it again soon when we purchase our second property, which I’m getting excited about already! Bring it on I say….
- Paul R. December 2013
Earlier this year, Empower Wealth’s Buyers Advocate team helped us secure an investment property in Ballarat. Not only were they highly professional; they took the time to understand our circumstances and aspirations. They were in constant communication with us, and at all times open, honest and frank. Given we live in Port Moresby, Papua New Guinea, and were buying sight unseen, this was really re-assuring. In the end, they found us a great property with strong rental yield and in a location we’re confident will see strong capital growth. From our initial phone conversation to finding the right property, to settlement, to a chance meeting to inspect the house long after their official duties has ended, Empower Wealth left us with something invaluable: the confidence to invest, and to invest again and again. We are truly grateful for this.
- Simon K. November 2013
The elements that most impressed us, was your commitment to making us understand how our finances can work better for us and making sure we understood how our accounts will be set-up. Cameron also kept us well informed throughout the process, which was very beneficial in learning the new way to handle our finances & loans. We liked that you came to see us at our home, it was very handy because we are a busy young family with two children so the convenience of you dropping in on your way home from work to sign documents was a blessing, thanks Cameron! Also you have a very easy-going nature and were very open-minded with all the questions we asked and always had an answer to what we were wanting to know, which was great!
- Paul R. November 2013
We found it to be a great education of the housing industry for a first home buyer. We would not have been able to progress as quickly and confidently as we did without this service. Empower Wealth was a fantastic resource and we had faith in their ability, advice and knowledge. I can not recommend them enough as the best way to buy your first, second and even third home.
- Lisa B. November 2013
Everybody was very professional and helpful and patient when we didn’t understand!!! (which was often)
- Xavier G. November 2013
Being able to meet in person, go through what we wanted to achieve and have you explain and explore the best way to achieve that. Product knowledge / ability to negotiate excellent interest rates for us. Personable, easy to get a hold of. Great understanding of our needs.
- Sally M. October 2013
We were blessed from the first meeting with Empower Wealth over a coffee in Yarraville. It felt like a massive weight was removed from our shoulders once we engaged them.
Our dealings with them could only be described as flawless “right on the money”. How does one rank such a person, simple ALL CLASS A111111.
If you are thinking of engaging a buyer advocate DO NOT PASS them she will deliver the goods.
- John D. October 2013
A good effort by the Empower Wealth team. A long hard road but we got there, which could not have occurred without your assistance.
- John H. October 2013
It was the best experience I could have hoped for!
- Michaela L. September 2013
It was a pleasure to work with Empower Wealth on achieving my first property purchase as an owner/occupier. Their advice, guidance and clear communication through each of the stages was invaluable in realising this goal.
- Lisa S. July 2013
We were kept up to date throughout, advised how we could act to expedite issues, given great advice about structures and were fully aware of costs in advance. Advice levelled to our basis of understanding… ie we had some prior knowledge so we were given a clear cut selection of options without just picking the easiest solution to communicate. “empowered” us to choose the best product for us by equipping us with the product features, the process and the things we would need to do to make it happen. Plus a lovely easy going well paced delivery! 😉
- Carrie C. June 2013
Empower Wealth was awesome and really knew the market very well. They had everything arranged when we came down, from picking us up to meeting the recommended property manager. They did not waste our time showing us inappropriate houses, and from what they had pre-organised for us to view, we bought the perfect place for our first interstate property acquisition
- Geoff K. May 2013
The ability to work within a tight timeframe and thoroughness in making sure everything was completed. The knowledge of the financial sector and the best products for each client. Follow up with the financial institutions after they made some errors in settlement calculations.Very impressed overall with the Empower Wealth suite of service.
- Mark R. May 2013
I have only been working with Empower Wealth for a few months but have since made two referrals to either friends or work colleagues as I have been so impressed with the level of service that I have received to date.
- Lisa V. May 2013
We look forward to working with you for the future. There is a lot of unprofessional property advisors out there and it is great to feel comfortable with a company that understands your needs and shows concern regarding your goals and investments. Would recommend to a range of people.
- Christopher B. May 2013
We were very impressed with the service and have no hesitation in recommending the service.
- Sandra F. May 2013
We found Empower Wealth’s Buyers Advocate to be fantastic – they took us on at short notice, during a time when we knew they were extremely busy with a number of clients. Probably the greatest value for us was having them prepare us before auction for what they felt the real value of the property was. Through their research, we turned up to auction with a very different perspective than we would have if we didn’t have their advice. This allowed us to be more rational about the process, and less emotional, which is what you need when considering such a significant purchase. We trusted their judgment and strategy 100%, and ultimately achieved a great result. We built rapport easily with them, and felt like we could contact them any time for advice – they were friendly and engaging and we felt very quickly that we could trust them. We would highly recommend Empower Wealth to others.
- Lucy B. April 2013
We have been clients of Empower Wealth since 2007 and highly value the services that have been provided in an expedient and professional manner. Empower Wealth has considerably improved our long term planning for wealth creation, and has given us visibility of options that we would not have otherwise considered. They have tailored their advice to our specific goals and values, and present objective and informed intelligence that supports our decision-making process. All of this is done in an informal and friendly environment where nothing is too much trouble. The team at Empower have great passion for their areas of expertise and this comes through in their willingness to investigate, challenge and provide guidance on developing opportunities.
- Ingram L. April 2013